IMG Travel Insurance Reviews

I chose iTravel because of what it covered and the cost. I will definitely consider iTravel for my next trip.

Always outstanding and professional help from Aidan👍👏🎆‼️

Request for an early settlement of my claim

I purchased CFAR (cancel for any reason) coverage from iTravelInsured for a substantial premium above what the other coverages alone would have cost me, yet none of the invoices or paperwork I received prior to departure and when filing a claim mentioned that coverage. I was uneasy about that so I contacted customer service as soon as I received my declarations page and they assured me that I did, indeed, have CFAR coverage. When submitting my claim for CFAR, again no mention of CFAR on the form I was asked to use, so I wrote it in separately. I submitted my claim after struggling with Delta to get (never did get after 6-7 calls and one email request) what was asked of me in the claim form ("Statement from common carrier...indicating if any refund, reimbursement, credit, and/or voucher was issued.") I received an email confirmation that my claim and supporting documents had been received January 31 but I have heard no word since. I will withhold any possible referrals to iTravelInsured until I see how they process my claim.

Have not heard on my claim yet for money refund forvmissed tour due to illness

Great service!

Each representative was pleasant and informative.

Have not filed on most recent trip; on a previous trip cancelled for medical reasons, surgery, claim & requested proof are in their hands; now for 2-3 weeks. Have received no response to this date.

I got sick during my trip and filed a claim on the first week of January and was received by your company on January 11 , 2019 and I am waiting for your response.