IMG Travel Insurance Reviews

We needed to reschedule our trip due to change of cruise line schedule. We did not know if new travel arrangements would work out and contacted iTravelInsured to advise we might need to make a claim due to that. Fortunately, we were able to reschedule at no extra cost to us and completed our trip. iTravelInsured stood ready to assist and were also able to move the insurance policy we purchased to the new travel dates. We appreciated the customer service and flexibility, and will look to iTravelInsured for future travel insurance.

Thank you, Barbara and Michael

Buying the policy was very straightforward and stress free.

we'd a safe trip, every things are good.

I wanted to raise my coverage by $1,000 as I had added a few things onto my vacation. I called iTravelInsured's phone number listed in the policy, where it says you can raise the coverage. The customer service agent gave me a rough estimate to make the change, but said someone further up the food chain would email me with specifics, and also to take my money if I decided to move forward with the change. No email. I called again a few days later. Same guy. Same story. No one emailed, no one called. I called two more times and could not get a response other than they would email me. I was trying to give them money and they wouldn't tell me how much it would cost and/or take my money. It was ridiculous. It wasted a LOT of my time. Finally, on the fourth or fifth phone call, this same customer service agent got a price for me from his supervisor and took my credit card info and raised the limit on the policy. They did email me the change. I have to wonder, though, what it would be like to file a claim with this company. Fortunately, that did not happen because my experience trying to increase my coverage did not instill confidence. I will never use them again.

did not have to use insurance. I am happy about that. also, knowing that I was covered in the event of a problem, allowed me to go on trip without thinking about insurance coverage. made trip more enjoyable.

Needed an insurance for a Schengen visa, got a good insurance at a great price with iTravelIndured. Trip went fine so didn’t have to file any claim.

Quick quote. Have used Squaremouth in the past & found rates to be lower than tour companies. Plan to use again.
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The person I talked with seemed confused about what the doctor needed to do. I submitted online the forms I filled out and the ones the doctor filled out. It has been 3 weeks and I have not heard from them.

Square mouth is always easy to use. The customer service people are knowledgeable and helpful.

Ever since learning about Square Mouth it is my go to insurance for travel. It is easy to use. The counselors are helpful and extremely professional. I feel my insurance needs are fully met.