IMG Travel Insurance Reviews

Everything went smoothly on our trip so I didn’t file any claims. I did need to contact iTravelInsured. However I was disappointed in how long it took for them to respond and this was prior to our departure.

Helpful

Easy to understand web site, responsive customer service. I'll be back in the future.

You guys were the most professional insurance company I have ever interacted with you have very competent and articulate reps
All my questions were professionally answered All my requests were expediently fulfilled I encourage customers to request your trip insurance

Filed the claim on 4/21 still have not heard back from them on 5/20. It was a cancel for any reason policy but the trip was cancelled due to a LATAM air strike. Not responding for a month is not exceptional customer service

I am in the process of collecting the needed information to file a claim for injury as the result of a fall when on my trip. It would have been helpful to have the information of what would be needed if a claim had to be filed while I was still in South Africa.

Great coverage for us at nice price. The option of primary medical was what we wanted and Travel insured offered it.

I heard about you but not sure how it works yet. I lost my iPhone from my travel bag. It is old version, 6s,32g. It is not much now but not sure this insurance will cover or not. I didn’t know when it was lost. By the time i got home and couldn’t find it. It was missable without a phone. My niece loaned me her phone to use during this time. Overall was ok trip. Please let me know if you can help me. Thank you in advance!!!

I appreciate the ease of working with SquareMouth.