IMG Travel Insurance Reviews

Honestly I believe you really helped me with my claim. It speeded up the process. I got the money I claimed. Now after I got home I deposited their check. Now I also got reimbursed only partially from my Healthins which did not reimburse me for the total amount. I have not deposited their check but contacted IMG! I talked to some one she said I could send the check from the insurance back to them. That’s all. Today I got a response from IMG that the claim department will contact me. Not sure what to do

Working with knowledgeable and pleasant people.

I filed a claim weeks ago and am still waiting to hear back from IMG. I have tried calling and they tell me I just have to wait for IMG claim representative to call me back.

Everything went quite smooth, no problems at all I intend to use square mouth again, Dwight

I found the person I spoke to at IMG arrogant

When we called customer service we asked some questions. We were told they would call back but never did

Purchasing a travel policy through Squaremouth is very easy! The customer service representative helps you with picking out the best policy and price for your travel needs.

I was diagnosed with Covid a day before my departure. I filed a claim with the carrier together with official documentation of my diagnosis from a physician. The claim was denied with the explanation that this was a preexisting condition! What? How is this possible? They also did not refund my premium. A total scam!

Claim was filed and handled expeditiously.