IMG Travel Insurance Reviews
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Overview
IMG has nine policies on Squaremouth, including ‘cancellation-only’ and ‘medical-only’ options. They offer some of the best Travel Delay and Emergency Medical coverage available, with certain plans providing up to $2,000,000 in medical protection.
See how IMG compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
IMG customers have noted that the customer service is attentive both before and during their trips, especially when they need to modify their policies. Some customers have experienced difficulties with the online claims portal and uploading documents. However, IMG has recently improved its claims process to make it more efficient and transparent for customers.
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“IMG policy: iTravelInsured Travel Lite
It is easy to find a policy at a good cost with SquareMouth. The assistant I had to deal with was knowledgeable and made the necessary changes to my policy quickly.
JERRY from OHReview Received: May 1, 2024Was this review helpful?1 out of 1 people found this review helpful“IMG policy: iTravelInsured Travel SEExperience good with Sqaremouth
Experience with IMG pooreleanor from RIReview Received: April 30, 2024Was this review helpful?8 out of 10 people found this review helpful“IMG policy: iTravelInsured Travel SEI emailed with a question about whether I can file a claim. Never got a response.
Betty from CAReview Received: April 29, 2024Was this review helpful?4 out of 5 people found this review helpful“IMG policy: iTravelInsured Travel SEPolite and professional services
BHUPENDRA from NJReview Received: April 29, 2024Was this review helpful?0 out of 2 people found this review helpful“IMG policy: iTravelInsured Travel SEVery professional services.
Urmila from NJReview Received: April 29, 2024Was this review helpful?0 out of 1 people found this review helpful“IMG policy: iTravelInsured Travel EssentialI sent in a claim on April 23, 2024.
Ann from COReview Received: April 28, 2024Was this review helpful?1 out of 7 people found this review helpful“IMG policy: iTravelInsured Travel SEFelt very comfortable with insurance
Diane from MIReview Received: April 28, 2024Was this review helpful?0 out of 3 people found this review helpful“IMG policy: iTravelInsured Travel SEEasy to get policy, comprehensive, good price. Agent was very helpful as we confirmed coverage for adventure travel.
Kathryn from COReview Received: April 27, 2024Was this review helpful?0 out of 1 people found this review helpful“IMG policy: iTravelInsured Travel EssentialAdrian from NVReview Received: April 25, 2024Was this review helpful?4 out of 4 people found this review helpfulI had a small claim. I spent about 3 hours gathering documents. Waited a month. And they told me I needed to get more documents, including statements from the companies involved. So it isn’t worth it. They didn’t deny my claim, but they successfully made it too difficult for me to pursue. It’s typical insurance. They do everything possible to avoid paying. So they win.
“IMG policy: iTravelInsured Travel SEeasy to contact a customer service agent to update the policy travel period. I needed to adjust my begin date and end date and it was super easy to accomplish.
Joanne from HIReview Received: April 24, 2024Was this review helpful?1 out of 1 people found this review helpful