Compare John Hancock Insurance Agency, Inc. Plans in Just A Few Simple Steps
John Hancock offers three comprehensive policies on Squaremouth; Bronze, Silver, and Gold. All plans provide adequate medical coverage for international travel and the option to add Cancel for Any Reason insurance for eligible trips.
See how John Hancock Insurance Agency, Inc. compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
John Hancock customers praise the provider for their helpful customer service, especially when modifying existing policies. Some customers report slow communication and time-consuming paperwork when filing a claim.
Agent on phone was friendly but not knowledgeable. Policy language is ambiguous and agent couldn’t make sense of it.
We had a cancelled flight at one of our stops and it said on policy that after a three hour delay we can get 750 each traveler upon calling they told us that we can only get 150 each this is really disgusting we paid top notch price for this insurance and now that this happened we are not getting that which we deserve. Also we are jewish people and we cant eat everything only kosher so after the cancelled flight we didnt get kosher meals on any of the flights cuz our food was on the earlier airplane so we starved till we got back to new york...this is service??at least the money weshould get thanx for understanding hanah schonbrun i wouldnt recommend this policy to no one
I don’t recall a pre-departure conversation with John Hancock insurance.
I will have a better idea of whether or not I have had a good experience after my claim is processed.
You definitely took the hassle away from having to choose the right policy terms for our cruise vacation. Peace of mind was very improbable us and that’s what you provided us . Thank you!
I am waiting on my claim to be processed.
Luckily I did not need this policy as nothing serious happened during my trip. But it would have been a great shame if I didn’t have it when I needed it.
Hassle free, very satisfied!
This is fifth time bought travel insurance from John Hancock. To date no claim filed with them and satisfied with the coverage covered by them.
The travel insurance didn't cover our issue and we lost our deposit for the trip. I know they can't cover everything, but all we did was lose our deposit + the amount of the policy. It was all a waste.