Compare John Hancock Insurance Agency, Inc. Plans in Just A Few Simple Steps
John Hancock offers three comprehensive policies on Squaremouth; Bronze, Silver, and Gold. All plans provide adequate medical coverage for international travel and the option to add Cancel for Any Reason insurance for eligible trips.
See how John Hancock Insurance Agency, Inc. compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
John Hancock customers praise the provider for their helpful customer service, especially when modifying existing policies. Some customers report slow communication and time-consuming paperwork when filing a claim.
Easy to purchase coverage. Bought peace of mind. Thank You!
Shelley Graves, a product specialist was very helpful.
I was on hold for a long time and never got the chance to talk to anyone...........
This is the second time I’ve gotten travel insurance from John Hancock through Squaremouth.com and I would never buy insurance through any one else. I’ve had 2 unfortunate issues that required me fining a claim, John Hancock took care of the claim favorably and expeditiously. I recommend them to anyone traveling.
Excellent experience
In the process of filing tha claim. I will be happy to provide you feedback once the claim has been processed and completed
Very pleased with the Customer Service and courtesy.
Our travel provider went bankrupt shortly before our trip. We filed a claim for the return of our deposit. The intake person was very helpful and the form was fairly easy to complete. We received a full refund in a timely manner. We were very pleased with the whole experience (except, of course, for losing our tour!).
The travel company I used for a trip to China went bankrupt. I filed a claim with John Hancock. They reviewed the case with the information I sent to them. I received full reimbursement for the amount I paid the travel company. No problems and I am glad I had the policy
Fortunately, we did not need to use the emergency care. I plan to get more coverage again for my wife and myself when we fly abroad.