John Hancock Travel Insurance Reviews

I like the flexibility to tailor a policy to my needs

I have sent my information in several times dealing with this claim. It has been going on for months. I receive emails stating they have everything they need. I, also, receive emails stating that they need the same things I have already sent in. I am getting really tired of dealing with this problem. I would like the claim settled and a check sent to me for the full amount of the claim.
Please take care of this asap.

Our luggage didn’t follow us on the first of our two legs home. In addition to contacting the airline, I called your customer service line. While they couldn’t help with recovering our luggage, they told me how I could file a claim, if necessary, and sent me the appropriate forms. Fortunately, the airline came through and our luggage arrived on our doorstep soon after we returned home.

i usually take out my insurance for the deposit amount and increase the coverage amount when I make the final payment, Thai has usually been handed with a phone caller through the internet and the change is immediately made. In this case it was an ordeal.. I first contacted squremouth and was told that I had to contact John Hancock directly. Once I finally reached someone at John Hancock who could assist me, it took several days to get the change made. Very frustrating.

All good since we didn't have any problems on the trip.

unfortunately, i had to file a claim.

i could not go on my trip due a sudden medical condition.

i expect a full $4000 reimbursement.

i would much rather have gone cat skiing.

Very fast and easy policy purchase at a reasonable price for coverage.

On arriving at the airport we learned that our connecting flight was cancelled and we had been moved to a flight 9 hours later. I called John Hancock and discussed the situation and they emailed me a claim form and told me that I could file it when I got back. This was very reassuring as we looked forward to a long stay in another airport.

So far so good.