John Hancock Travel Insurance Reviews

They contate me promptly to say they received the claim and would be processing it. So far....so good.

Competitive pricing with a known insurance company. Representatives always have info at their fingertips and are very willing to answer questions

I called the next day after i returned from my trip to do a claim. John hancock insurance agency told me that they will send me a email to do the claim. But till now i havent get any email from them.

I have not received any feed back after filing the claim. Do I need to contact?

Thank you for the refund when I had to cancel the insurance. It was easy to do. There was no interaction during trip as per question #5.

We needed to add another traveler to be insured for the trip and were accommodated and the cost was minimal. Also the insurance benefited as two people were detained at London and the proof of insurance convinced the customs that they were legit and could go on the next flight to their destination!

Fortunately no claim was necessary. However, I was impressed in the process of arranging for our coverage for the personal attention.
Would gladly recommend your service to others.

To be determined when my claim is resolved.

Took two requests to obtain actual policy from John Hancock.

Your service thus far leads me to anticipate the same quality of attention to my claim that you provided initially. I regret that I was not able to participate in my trip but am grateful for your service. I am not able to secure the proper documentation until after March 15, 2017. Thank you