John Hancock Travel Insurance Reviews

I have not received any feed back after filing the claim. Do I need to contact?

Thank you for the refund when I had to cancel the insurance. It was easy to do. There was no interaction during trip as per question #5.

We needed to add another traveler to be insured for the trip and were accommodated and the cost was minimal. Also the insurance benefited as two people were detained at London and the proof of insurance convinced the customs that they were legit and could go on the next flight to their destination!

Fortunately no claim was necessary. However, I was impressed in the process of arranging for our coverage for the personal attention.
Would gladly recommend your service to others.

To be determined when my claim is resolved.

Took two requests to obtain actual policy from John Hancock.

Your service thus far leads me to anticipate the same quality of attention to my claim that you provided initially. I regret that I was not able to participate in my trip but am grateful for your service. I am not able to secure the proper documentation until after March 15, 2017. Thank you

The person who answered the phone would have been fine if I were calling the cable company because my internet connection was slow. I called because I had a problem and had paid for a policy that offered this service. The thought that my situation would have been more serious makes me shudder. I will not use your company again.

Just outside of 30 days before our cruise my wife broke her foot and had to have surgery - so we had to cancel. The cruise line only refunded about 50% but the insurance came through for the rest plus the non-reusable airline tickets. I will always buy cruise insurance and Squaremouth is a great place to find it.