John Hancock Travel Insurance Reviews
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Overview
John Hancock offers three comprehensive policies on Squaremouth; Bronze, Silver, and Gold. All plans provide adequate medical coverage for international travel and the option to add Cancel for Any Reason insurance for eligible trips.
See how John Hancock Insurance Agency, Inc. compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
John Hancock customers praise the provider for their helpful customer service, especially when modifying existing policies. Some customers report slow communication and time-consuming paperwork when filing a claim.
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“John Hancock Insurance Agency, Inc. policy: Gold
Before Trip
agents freely and politely answered questions which helped select product.During Trip
Did not need any help or customer service during the trip. Came close one day, when all trains stopped running from London's Eustus Station. Got rerouted from Paddington, and actually caught the ferry to Ireland so did not need help.Karen from FLReview Received: March 14, 2013Was this review helpful?0 out of 0 people found this review helpful“John Hancock Insurance Agency, Inc. policy: BronzeBefore Trip
All information and documentation was provided as promised, no hassle.Ketch from COReview Received: March 13, 2013Was this review helpful?0 out of 0 people found this review helpful“John Hancock Insurance Agency, Inc. policy: GoldBefore Trip
Online survey of carriers and transaction was easy. Many options to choose from.During Trip
It is hard to rate because I never needed to make a claim.Daniel from CAReview Received: March 12, 2013Was this review helpful?0 out of 0 people found this review helpful“John Hancock Insurance Agency, Inc. policy: BronzeDuring Trip
We did not have any issues.Claim Process
We have no claimsJohn from MAReview Received: March 10, 2013Was this review helpful?0 out of 0 people found this review helpful“John Hancock Insurance Agency, Inc. policy: GoldBefore Trip
good depedable insurance with feeling you have your back coverJakub from AKReview Received: March 9, 2013Was this review helpful?0 out of 0 people found this review helpful“John Hancock Insurance Agency, Inc. policy: BronzeBefore Trip
Enrollment of this traveling insurance policy for 21 days to New Zealand was easy via the web site. I got the quote on line and got confirmation of the policy very quickly after submitting payment.During Trip
I was safe and healthy during my 21-trip and did not have to use the serviceTri from GAReview Received: March 7, 2013Was this review helpful?0 out of 0 people found this review helpful“John Hancock Insurance Agency, Inc. policy: GoldDuring Trip
N/aClaim Process
N/aMichael from FLReview Received: March 7, 2013Was this review helpful?0 out of 0 people found this review helpful“John Hancock Insurance Agency, Inc. policy: BronzeDuring Trip
Thank heavens, did not have to use.Rosemary from OHReview Received: March 5, 2013Was this review helpful?0 out of 0 people found this review helpful“John Hancock Insurance Agency, Inc. policy: SilverBefore Trip
Good organization to deal with. Both easy and economical to set up a policy.rod from WAReview Received: March 5, 2013Was this review helpful?0 out of 0 people found this review helpful“John Hancock Insurance Agency, Inc. policy: GoldClaim Process
no claimPamela from FLReview Received: March 3, 2013Was this review helpful?0 out of 0 people found this review helpful