Arch RoamRight Travel Insurance Reviews

Filed a baggage claim immediately the day after return. Now that i has been a week, I still haven't heard back a thing, not even a confirmation of claim receipt. I hope this will work out. fingers crossed.

Ultimately it was a fairly easy process & I received a check rather quickly (I had cancelled a trip - European hotel & airfare -- due to a death in the family). The only thing that was a little confusing was the fact that I filed one claim on behalf of myself & my husband, but I received 2 checks (one for me, one for him). Initially I thought I was receiving only 50% of what I claimed, but in fact that 50% represented my share of the total. They accepted all my emails (from airlines, hotels, Orbitz) as proof of my purchases, which proved to be convenient.

The one thing we did not cover was trip interruption. Spoke to the 24 hour assistance and they said they couldn't tell me whether any specific item was covered. Since it was a weekend we could take no action. We were on our own to arrange to extend my husband's stay for a death in his family. I say stay because we were visiting his home. The website instructions for filing a claim were a bit confusing you have to read your options very carefully. I was told to click on the trip interruption option. There was none - because we hadn't requested that option. It took me three phone calls and significant time to figure this out. You don't know what you will need coverage on so it can be confusing to select the correct options.

Fortunately I didn't need to test the policy as our trip went smoothly. However I wouldn't proceed on overseas travel without some cover, at least gives you a peace of mind for those major issues out of your control that may arise.

No claim filed.

Pleased that refund was given when erroneous departure date was fixed.

My calim will be for delayed lugggage.
Relatively minor in dollars $200-$300

Courteus & helpful agent.

I am very pleased with the manner in which Roam Right handled my claim. The staff members with whom I spoke with were very helpful and professional. Your instructions for filing a claim were well written. I was pleased that I knew what documents you needed up front, rather than having me provide additional documentation one piece at a time. It was difficult enough having to cancel our trip due to illness, but to have my claim processed so efficiently and quickly was very much appreciated. I have recommended your company to other friends and family. Thank you for the great service, RoamRight!! You are easily 5 stars in my book!!

Roam Right offered the best coverage at the best price !!