Arch RoamRight Travel Insurance Reviews
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Overview
Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
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“Arch RoamRight policy: Preferred
No claim filed.
Pleased that refund was given when erroneous departure date was fixed.
Packer fan from WIReview Received: August 13, 2017Was this review helpful?0 out of 0 people found this review helpfulResponse from Arch RoamRightThank you for your review. We are happy to hear your trip went well and that we were able to help you fix your policy details. We hope you keep us in mind when it's time to plan your next trip.
“Arch RoamRight policy: EliteMy calim will be for delayed lugggage.
Relatively minor in dollars $200-$300Gene from SCReview Received: August 6, 2017Was this review helpful?0 out of 0 people found this review helpfulReview Updated: 09/03/2017
Claim ws handled promptly professionally
I will enlist them on my next trip. And recommend them to my frirnds“Arch RoamRight policy: PreferredCourteus & helpful agent.
DON from TXReview Received: August 4, 2017Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: PreferredI am very pleased with the manner in which Roam Right handled my claim. The staff members with whom I spoke with were very helpful and professional. Your instructions for filing a claim were well written. I was pleased that I knew what documents you needed up front, rather than having me provide additional documentation one piece at a time. It was difficult enough having to cancel our trip due to illness, but to have my claim processed so efficiently and quickly was very much appreciated. I have recommended your company to other friends and family. Thank you for the great service, RoamRight!! You are easily 5 stars in my book!!
Lori from CAReview Received: August 3, 2017Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: PreferredRoam Right offered the best coverage at the best price !!
DAVID from NYReview Received: August 1, 2017Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: PreferredI find Roam Right to be good coverage for a fair price and customer service is very good.
Cloyd from TXReview Received: July 29, 2017Was this review helpful?0 out of 0 people found this review helpfulResponse from Arch RoamRightThank you for your review. We look forward to helping protect your next tip.
Regards,
The RoamRight Team“Arch RoamRight policy: EssentialI purchased a ticket for a friend who was planning to travel with me. She had to cancel because of a death in the family. I was hoping that my loss would be covered, but Roam Right said it wouldn't. I sort of get it, but it was still a loss for me. Next time, I won't be so helpful to a friend. That's too bad.
Janice from TXReview Received: July 28, 2017Was this review helpful?1 out of 1 people found this review helpfulResponse from Arch RoamRightThank you for your review. We are sorry to hear your friend had to cancel their trip and we express our condolences. As I am sure you were told, in order for your friend’s plane ticket to be covered, there would have needed to be a policy for her. If you have any questions, please do not hesitate to contact our claims department at claims@roamright.com or at 855-762-6252.
“Arch RoamRight policy: EssentialIt was affordable and gave me peace of mind
Elizabeth from ALReview Received: July 28, 2017Was this review helpful?0 out of 0 people found this review helpfulResponse from Arch RoamRightThank you for your review. We are happy to hear you had peace of mind while on your trip, and we look forward to helping protect your future trips.
Regards,
The RoamRight Team“Arch RoamRight policy: PreferredVery easy to use website. Very prompt in confirming
Nancy from IAReview Received: July 28, 2017Was this review helpful?0 out of 0 people found this review helpfulResponse from Arch RoamRightThank you for your review. We are happy to hear you found our website easy to use, and we look forward to helping protect all your future trips.
Regards,
The RoamRight Team“Arch RoamRight policy: PreferredDr YS from MAReview Received: July 27, 2017Was this review helpful?6 out of 6 people found this review helpfulThe claim was handled by a trainee, who can not read and understand the English language.
The so called resolution was first mailed to my address in the USA, while I was overseas
But, even if I were not overseas, the insurance was bought on line, the claim was filed on line, IT MUST HAVE BEEN HANDLED ON LINE
AND IT MUST HAVE BEEN HANDLED BY THE PERSON WHO CAN READ AND UNDERSTAND THE ENGLISH LANGUAGE
The third grader would have understood better that it was the claim for the emergency situation, due to unforeseen circumstances during my trip
That emergency ruined my trip and brought about totally unexpected expenses, ONLY A PART OF WHICH WAS CLAIMED.THIS IS ABOUT THE INSURANCE COMPANY, WHICH I FOUND TOTALLY WORTHLESS
ADD TO THAT YOUR SO CALLED NO CLAIM OR WHATEVER PROCESSING. HAVE BEEN CONTACTED BY THREE DIFFERENT PEOPLE, EACH PROMISING TO HELP.
NOTHING HAPPENED. NOTHING
Last updated: October 30, 2026