Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
Online claim filing was easy, and uploading the documentation to support the claim was a snap!
Thank you for your review. We are happy to hear you found our services convenient and easy to use. We look forward to helping protect your next trip.
Glad I didn't have to make a claim but re-assured by having it.
Thank you for your review. We are happy to hear your trip went well and that we could help provide some peace of mind while you travel. We look forward to helping protect your next trip.
Will purchase your insurance again thanks?
Thank you for your review. We look forward to helping protect your next trip.
The app they have for smartphones does not work very well and needs to be improved. I had to delete and reload the app several times in order for the app to work.
We are safe and sound: While we were in London, there was a terrorist attack. We so very much appreciated receiving an email from Roam Right with useful information as to how to contact the US Consolate if we would need to do so. We appreciated the tone of the email, which was calm and direct and prompt. We plan to buy Roam Right in the future as needed.
Thank you for your review. We are very happy to hear you are safe after the incidents in England. We always do whatever we can to help keep our travelers informed and safe. We look forward to helping protect your future trips!
We will get squaremouth insurance again next time we travel.
Thank you for your review. We agree: Squaremouth is pretty great. We hope you choose RoamRight for the next trip, too.
I purchased the policy. Later I added more coverage. Then I was hospitalized and could not take our trip. I filed a claim and it was paid up to the policy limits.
Everything about the claim process occurred as it should have. I anticipated hassles and delays, but that did not occur. Therefore, the the entire process exceeded my expectations!
Thank you for your review. We are sorry to hear you weren’t able to take your trip, and we hope you get the chance to make it up soon. However, we are happy to hear our claims process exceeded your expectations. We look forward to helping protect any trips in the future!
6
Chris L from support was excellent to work with and provided concise information and I felt confident in my purchase
Thank you for your review. We hope your trip went well, and we look forward to helping you protect the next one!
Unfortunately, we had to cancel/postpone our planned trip. I dealt with Arch Insurance & they handled our claim quickly and professionally.
Thank you for your review. We are sorry to hear you had to cancel your trip, but we look forward to helping protect the next one!
Last updated: October 30, 2026