Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
Great product and great service. Very easy application process. Would recommend this to everyone. Gave us a piece of mind as we traveled 12 days out of country.
Thank you for your review. We are happy to hear your trip went well and the insurance gave you peace of mind. We look forward to protecting your next trip.
We chose Roam Right due to past experience-no claim, but comprehensive policy.
Although I did not file a claim, Squaremouth and RoamRight representatives were very kind and answered all of my questions swiftly which made me feel really comfortable when purchasing my insurance.
Thank you for your review. We are happy to hear you had a good experience choosing travel insurance, and we hope you choose RoamRight again in the future. Thanks!
Fortunately, we did not have any claims. However, our flights were rescheduled without our knowledge, which was very frustrating. Unfortunately, such chicanery was not covered by our travel insurance.
Thank you for your review. We are sorry to hear about your flight being rescheduled, but we hope the rest of your trip went off without a hitch! We look forward to helping protect your next one as well!
I phoned with a question and it was handled promptly and professionally.
I phoned with a question and it was handled promptly and professionally.
It was so easy using their Web site to select the "perfect" policy for our needs, from dozens of different companies, with varying policies and coverages.
The site is well laid out and they make it quick and easy for me to compare different policies. When I had a question, their representative was immediately available to assist me in plain simple English.
This is the 2nd time we used Squaremouth and we have recommended it to many of our globe trotting friends.
PS. Did I mention they were about half the price of the policy my travel agent recommended?
Dave Dickler, BOCA RATON FL, USA
This was my first cruise and I got burned by a few rookie errors.
The one related to insurance was that I thought I needed firm dates before buying insurance and it took several weeks before the travel agent and. Cruise co agreed on extensions. So the deadline passed and I was not covered for pre existing conditions.
Good experience !
1st time to use
We will use every time we travel in the future.
Thanks!
Myla Phillips
Thank you for your review! We hope you enjoyed your trip, and we look forward to protecting your next one!
I'm not sure if something like this is covered with insurance. My husband, not through the ship, booked a tour for our 2nd day in Venice, before we boarded the ship. It was from 9 to 1. When we got the Marriott Courtyard on May 12, there was a letter from Azamara stating that the bus would be picking us up the next morning at 10:00. This made it virtually impossible to go on the City Wonders tour ($167.62). Azamara would accept no responsibility for this, even though their paperwork stated that we could board the ship between 11 a.m. and 3 p.m. Would Squaremouth be able to help us on this? I can be contacted at ***.***.**** or *****************. Thank you.
Thank you for reaching out. A member of our claims department will be reaching out to you shortly. They will be able to guide you through the claims process.
Easy to set up and reasonably priced... luckily, we didn't need it.
Thanks
Thank you for your review. We are happy to hear your trip went well and we look forward to protecting your next one.