Compare Arch RoamRight Plans in Just A Few Simple Steps
Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
The best experience on a dissapointing cancelled trip. The Roam Right people were excellent in taking care of our case. Other companies delay and question trying to lower the benefit, not Roam Right.
We will recommend your services to all our friends and family. Top shelf service!
Thank you for your very kind review! We are sorry to hear your trip was disappointing, but are delighted to hear we were able to make it easy for you on the claims side. We look forward to helping protect all your future trips (and hope they according to plan!).
Claim was sent to Roam Right on Saturday May 20 not sure what the status is as of yet. 5/24/2017
Review Updated: 06/21/2017
The company was just great no issues about the claim, in fact we just did another policy with them.
Thank you for your review. If you would like a status update on your claim, you can contact your assigned claims administrator, email the claims department at claims@roamright.com, or call them at 855-762-6252. Generally, it takes 2-3 weeks for a decision to be made on a claim.
l filed a loss claim and was told l would hear back from them yesterday, but no word yet. l am in the dark...
Thank you for leaving a review. I have forwarded your review to our claims department and you should be hearing from one of our representatives shortly.
Calls to/from OnCall were reassuring, Sometimes it was a while before they did answer a left message ("your agent is busy, will contact you later.")
I would recommend the insurance despite its large cost.
Review Updated: 06/18/2017
After my wife wounded her leg in Venice, RoamRight was in touch with us during our stay in Italy as we met with doctors in Venice, Florence and Rome. Because of this, we were able to complete our vacation, with no worries about medical care. When I submitted the receipts from our experience, They cut us a check without question, and without delay.
You can't do any better than that!
Thank you for your review. We hope your trip went well and we look forward to helping protect any future trips.
Just glad we did not have to file a claim
Thank you for your review! We are happy to hear your trip went well and we look forward to protecting the next one.
I had a good experience purchasing the policy, and, thankfully, did not have to file a claim.
Thank you for your review. We are happy to hear your trip went well, and we look forward to helping protect your next trip.
RoamRight gave me far better coverage than what was being offered by our tour operator... for much, much less.
Better coverage means more inclusive.
We will NEVER travel internationally without RoamRight.
Thank you for your review and your kind words. When it comes time to plan that next overseas trip, you know we are here for you!
Very helpful website and quick email responses!
No issues on our trip--no claims outstanding.
Thank you
Thank you for your review. We are happy to hear your trip went well and we look forward to protecting the next one!
Overall experience at this time is 5 star. We did have to file a claim for a lost iPhone 5S upon our return as it was lost on an excursion for a sunset cruise. I have filed the necessary paperwork to RoamRight, and we are awaiting completion of that claim.
Based on our past experiences with SuareMouth and RoamRight we expect our overall rating of the purchase to remain a 5 star experience.
Review Updated: 06/16/2017
Exactly the outcome I expected. Process moved consistently through the process, and payment was promptly received.
Thank you for your review. If you have any questions during the claims process or would like an update on your claim, feel free to contact our claims department at claims@roamright.com or 855-762-6252.
Piece of cake. Had to change the dates, but did so without event.
Thank you for your review. We are happy to hear we helped make the travel insurance process easy. We look forward to helping to protect your future trips.