Compare Arch RoamRight Plans in Just A Few Simple Steps
Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
I had my purse stolen in Hong Kong 2/27/17.
I did lose some expensive items and had to replace my passport, driver's license, credit cards, I-phone, other miscellaneous items and my Honk Kong and China Visa at a very high expense. If I had not replaced the Visa's I wouldn't have been able to continue my group tour that was paid for. There was a police report filed in Hong Kong. My mother has been in the hospital since I returned and I haven't had the time to file the claim, but will call your office on Monday.
Thank you for your review. We are sorry to hear about your unfortunate travel experience. We will keep an eye out for your claim.
on-line instructions a bit difficult to follow, but I liked being able to file via email attachments of documents
Thank you for your review. We have taken your comments into consideration and will look into making it more clear on the site. We look forward to insuring your future trips.
overall experience purchasing online was good
Used for a relatively pricey 50 day cruise to Brazil. No problems getting it ordered. Printable cards were a little confusing to access. Email and cards did not match (reversed names/numbers on the two passengers). Phone call to customer service indicated - insurance in force, no problem. Since I never needed to file a claim it's hard to know for sure if that was accurate.
I thought the policies were on the expensive side but wouldn't do this kind of a trip without it.
Great piece of mind
Thank you for your review. Peace of mind is invaluable when it comes to traveling. We hope we can provide peace of mind for you the next time you travel, as well.
I was able to travel during the high flu season without worrying if I got sick before or during my trip. This meant the world to me and was worth the money I paid.
Weather was also of no concern when it came to maybe needing to stay over night or longer.
Thank you for your review. We couldn’t agree more – the peace of mind when traveling makes the experience that much better. We are glad to hear your trip went well, and we look forward to insuring all your future trips.
The salesperson was very helpful. I was impressed by how streamlined the process was of i) interview and ii) receiving an email offer.
Thank you for your review. We are happy to hear we could make travel insurance easy for you. We look forward to insuring your next trip.
The claim was settled for less than the amount claimed, due to lack of receipts. It was a small amount that I didn't have time and desire to fight back which is what happens in most of the insurance claims.
Excellent response both by phone and on line.
My claim was processed very fast, and received a check only a few days after it was complete. It was a very painless procedure!