Arch RoamRight Travel Insurance Reviews

on-line instructions a bit difficult to follow, but I liked being able to file via email attachments of documents

overall experience purchasing online was good

Used for a relatively pricey 50 day cruise to Brazil. No problems getting it ordered. Printable cards were a little confusing to access. Email and cards did not match (reversed names/numbers on the two passengers). Phone call to customer service indicated - insurance in force, no problem. Since I never needed to file a claim it's hard to know for sure if that was accurate.

I thought the policies were on the expensive side but wouldn't do this kind of a trip without it.

Great piece of mind

I was able to travel during the high flu season without worrying if I got sick before or during my trip. This meant the world to me and was worth the money I paid.

Weather was also of no concern when it came to maybe needing to stay over night or longer.

The salesperson was very helpful. I was impressed by how streamlined the process was of i) interview and ii) receiving an email offer.

The claim was settled for less than the amount claimed, due to lack of receipts. It was a small amount that I didn't have time and desire to fight back which is what happens in most of the insurance claims.

RoamRight requires that I submit my claim with my health insurance provider so they can see what, if anything, is covered and presumably pay the difference. I filed the claim with my health insurance last week and I'm waiting for their EoB.