Arch RoamRight Travel Insurance Reviews

I had to have my wife in the USA contact a 3rd party, that was supposed to be the 24 hour contact. I had found a change of flight, because of an emergency maxial-faciallaey infection happened, necessitating that I stay an additional 2+ weeks. RoamRight said I had up to $750 to reschedule a return flight which was fine. I was able to work with the airline directly.
I did have to have emergency medical care, as well as follow up treatment, and was under Dr.s orders not to fly. Treatment Two surgical procedures and medication and repeated follow ups.

It did mess up my plans, but it could have been worse had I not been in a major city. At least I did not need emergency medical evacuation as I could take the extra time to be sure that proper healing of the synthetic bone graft material is meshing with my actual mandible. Having any infection and surgery in your head is awful.

The on-call guy was a little belligerent to my wife that I had made the changed airline reservation, and she was just following instructions that the RoamRight rep instructed us to do.

Hopefully this will be easy to process. I have been given a detailed summery of the procedures and such.

Agent wasn't very clear about coverage.

Have not filed yet.

The purchasing process for the insurance coverage was straightforward and pain free. I did contact customer service for clarification on a couple of points and they were extremely helpful. I did not need to make a claim but would expect that the service on the back end of this experience would be just as stellar as on the front end.

sadly we DID NOT TAKE THIS TRIP
******* ******* had emergency bypass surgery on Dec. 15, 2016 and his doctors will not let him travel for at least 3 months.
we just filed our claim with Roam Right and so far the responses have been excellent.
It's hard to review an insurance company until seeing how the settlement goes.
I can't answer any other questions at this point.

They handled our claim very poorly.

claim is still pending....father in law was hospitalized......no issue should arise with processing this claim, but i've not been paid

It was easy to purchase the insurance on your website. I can give 5 stars for the simplicity of your site. The real service could only be judged by how a claim is handled. Thanks.

Outstanding.