Arch RoamRight Travel Insurance Reviews

Thank you for taking the time to leave a review for us. We admire the diligence you showed in choosing a travel insurance company, and we are very happy to hear that we were your choice! It is great to hear that your trip went well, and we hope that we can insure you on many more trips to come.

While your trip was cancelled, your claim forms did not list any trip-related cancellation expenses. Based on your review, it seems you are seeking a refund on your premium and not filing a claim for trip cancellation insurance.

If this is the case, please call RoamRight customer service at 855-762-6744 or email customerservice@roamright.com for further assistance.

If you do have expenses you would like to submit as part of your trip cancellation claim, a member of our claims department would be happy to assist you. They can be reached at claims@roamright.com or 855-762-6252, Monday – Friday 9:00am – 5:00pm ET.

Thank you for your very kind review. We are happy to hear that we are able to help make your travels stress-free. We can’t wait to insure your next trip and help you make more great memories!

Thank you for taking the time to leave a review. We hope you will keep us in mind of for your next trip.

Thank you for your review. We are happy to hear you found our website useful. If you end up needing any additional help filing your claim, please feel free to reach out to our team. We would be more than happy to help.

Thank you for reaching out to us. We have reviewed the call recordings of your conversations with our after-hours emergency service team, and we see that you have not filed a claim for your delayed luggage.

As is standard practice across the insurance industry in regards to baggage claims, the insured must submit receipts and other applicable documentation for review before being reimbursed.

We understand that you had issues filing a claim online. Our claims department would be more than happy to help you with this process. You can reach them 9am to 5pm ET Monday through Friday at 855-762-6252 or by email at claims@roamright.com.

Additionally, please note that you do not have to file a claim online. You can download and complete the claims forms sent to you by our after-hours call service and email them to claims@roamright.com. You can even send the forms through the mail to the address on your description of coverage.

If you have any further questions, please do not hesitate to reach out to our claims department.

Thank you for taking the time to leave a review. We are very happy to hear that your trip went well and that we are able to help with that a bit. Please don’t forget about us the next time you plan a trip.

Thank you for reaching out to us. When calling our claims department, any one of our examiners should be able to respond directly to any question you have about your claim. We would love to get some more information about your communication with us. Could you please send an email to claims@roamright.com with information about when you called, who you spoke to, and what you asked? Once we get that information, we will be glad to immediately address the situation.