Arch RoamRight Travel Insurance Reviews
Compare Arch RoamRight Plans in Just A Few Simple Steps
Overview
Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
-
“Arch RoamRight policy: Preferred
Am still waiting for delay documentation from the airlines to accompany our claim. Will review again after claim has been filed and response received from Roam Right.
Up to this point, have been very pleased with the easy comparison and purchasing features on the Roam Right website, the quick access to help via the emergency line while still in China, and the follow up e-mail with claim forms and information included before we had even returned to the United States.
Rose from FLReview Received: October 31, 2016Was this review helpful?0 out of 0 people found this review helpfulResponse from Arch RoamRightThank you for taking the time to leave a review. We pride ourselves on fair and thorough claims evaluation, so we expect you will be satisfied with that process, as well. If you need anything else from our claims team, feel free to reach out to us either by phone or email.
“Arch RoamRight policy: EssentialA fair price for a week's insurance, and fortunately, everything went well. Thank you!
Sandra from FLReview Received: October 29, 2016Was this review helpful?0 out of 0 people found this review helpfulResponse from Arch RoamRightThank you for leaving a review. We are very happy to hear everything went well on your trip, and we hope we can help protect the next one.
“Arch RoamRight policy: PreferredRoamRight had the appropriate variety of policies at reasonable prices to cover emergency evacuation, if required, for our China vacation excursion. We traveled with our 92 year old father, WWII veteran who purchased his own policy separately. Your policy enabled us to have the security to support him in case of an emergency as well as coverage for us.
Rick from NCReview Received: October 26, 2016Was this review helpful?0 out of 0 people found this review helpfulResponse from Arch RoamRightThank you for your review. We are very happy that we were able to make your trip easier for you as well as your father. Hopefully we can protect the two of you on some more trips!
“Arch RoamRight policy: PreferredIt was easy to purchase the policy on line. My husband got dehydrated and ended up in a Mexican hospital (a very nice one). We are on Medicare and supplemental insurance and thought neither would pay. Medicare does NOT pay for out of USA medical bills. But our secondary did. After they paid, minus our deductible, we submitted the paperwork to SquareMouth and got our out of pocket money (deductible of secondary insurance minus SM deductible of $50.) The whole process was paperwork, sure, but otherwise painless. We would certainly buy a policy from them again!
Polly from NMReview Received: October 26, 2016Was this review helpful?0 out of 0 people found this review helpfulResponse from Arch RoamRightThank you for sharing your great story, and we hope your husband is now feeling better. We were very happy to help you, and we hope when it comes time to plan your next trip, you won’t forget about RoamRight!
“Arch RoamRight policy: EssentialThanks
Betty from TXReview Received: October 25, 2016Was this review helpful?0 out of 2 people found this review helpful“Arch RoamRight policy: EssentialCompletely satisfied. I gave you a 3 on "experience with RoamRight during your trip" because happily, I didn't need to contact you. It was comforting to know that I was covered if anything happened.
Robert from FLReview Received: October 24, 2016Was this review helpful?0 out of 1 people found this review helpful“Arch RoamRight policy: PreferredNO ISSUES.
BERNARD from FLReview Received: October 24, 2016Was this review helpful?0 out of 2 people found this review helpful“Arch RoamRight policy: EssentialAbout three weeks before my trip was to begin i had emergency surgery that would prevent me from flying for at least three weeks. I contacted RoamRight, cancelled my trip, submitted the paperwork requested, and was very pleased to find a check in the mail about three weeks later for the full amount I requested. I will always purchase RoamRight for my future travels and strongly recommend it to friends and family.
SHARON from FLReview Received: October 22, 2016Was this review helpful?1 out of 1 people found this review helpfulResponse from Arch RoamRightThank you for taking the time to leave a review for us. We are sorry to hear that you had to cancel your trip, but are very happy that we were able to make it a little easier for you. Let us know when you’re ready to take that next trip – we’ll be here for you!
“Arch RoamRight policy: PreferredNocomments
Richard from MDReview Received: October 22, 2016Was this review helpful?0 out of 1 people found this review helpfulResponse from Arch RoamRightThank you for taking the time to leave a review for us. We hope we can insure your next trip.
“Arch RoamRight policy: PreferredRoam Right insures people over 71! I was happy about that and pleased with phone staff, who were so helpful.
Nancy from MDReview Received: October 17, 2016Was this review helpful?0 out of 1 people found this review helpfulResponse from Arch RoamRightThank you for leaving a review. We are happy to hear you had a good experience with our customer service team, and we look forward to insuring your next trip!
Last updated: October 31, 2026