Arch RoamRight Travel Insurance Reviews
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Overview
Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
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“Arch RoamRight policy: Preferred
The price was too good to pass up, in case something went wrong.
Barbara from CAReview Received: October 3, 2016Was this review helpful?0 out of 0 people found this review helpfulResponse from Arch RoamRightThank you for your kind words. Know that we were there for you just in case something did go wrong! And we look forward to being there for your next trip, as well.
“Arch RoamRight policy: AdventureThe policy was easy to pick out. The customer service was polite and extremely helpful in explaining the terms of the policy. Roam right was a perfect match for me and very reasonable.
Larry from MAReview Received: October 2, 2016Was this review helpful?0 out of 0 people found this review helpfulResponse from Arch RoamRightThank you for taking the time to leave a review for us. We are very happy to hear you found our customer service team to be helpful. We think we’re a pretty good match, too!
“Arch RoamRight policy: PreferredChat was available to answer all my questions before I purchased the travel insursnce and after. The docs were sent quickly and I was ready for tavel. This was my first time purchasing travel insurance.
Africa Traveler from MOReview Received: October 1, 2016Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: Preferredhad my backpack with netbook, camera, etc stolen on train in IT. submitted claim on 9/25/16, awaiting results. so far phone conversations with claims people have been helpful.
john from CAReview Received: September 28, 2016Was this review helpful?0 out of 0 people found this review helpfulResponse from Arch RoamRightThank you for taking the time to leave a review. We are sorry to hear about your stolen items, and we can assure you we are working diligently to resolve your claim. As I’m sure you were told, most claims take about 2-3 weeks to resolve. We thank you in advance for your patience.
“Arch RoamRight policy: PreferredSeamless experience.
From internet . One call to customer service .
Glad we had it and didn't need to use it.Steven from FLReview Received: September 27, 2016Was this review helpful?0 out of 0 people found this review helpfulResponse from Arch RoamRightThank you for leaving a review. We are happy to hear your trip went well, and we hope you will remember us when it’s time to plan your next trip.
“Arch RoamRight policy: PreferredUser friendly and customer service representative excellent
Michael from TXReview Received: September 27, 2016Was this review helpful?0 out of 0 people found this review helpfulResponse from Arch RoamRightThank you for taking the time to leave a review and for your kind words. Hopefully you keep us in mind when it comes time to plan your next trip.
“Arch RoamRight policy: PreferredSpoke to an extremely helpful representative who went out of her way to help insure I selected the best product for my needs. I was short changing myself on coverage and she explained how to increase my protection period at no additional cost to me. Because of the rep I would use this service again and will recommend to my family and friends.
Connie from NYReview Received: September 27, 2016Was this review helpful?0 out of 0 people found this review helpfulResponse from Arch RoamRightThank you for your review and your very kind words. We are happy to hear our customer service representative was able to help you choose the right coverage for you. We can’t wait to hear back from you to protect your next trip!
“Arch RoamRight policy: PreferredThank you for it for on Web with Squaremouth.
Robert from GAReview Received: September 26, 2016Was this review helpful?0 out of 0 people found this review helpfulResponse from Arch RoamRightThank you for your review. We look forward to insuring your next trip as well.
“Arch RoamRight policy: ActiveRoamRight Customer service was very helpful and clear so that I could determine the best policy for my travel needs. Thank you!
Monica from MAReview Received: September 26, 2016Was this review helpful?0 out of 0 people found this review helpfulResponse from Arch RoamRightThank you for taking the time to leave a review. We are happy you got the chance to interact with our customer service team because they truly are the best. Don’t forget us when it’s time to plan your next trip.
“Arch RoamRight policy: PreferredFast, easy, customizable and affordable.
WS from ORReview Received: September 26, 2016Was this review helpful?0 out of 0 people found this review helpfulResponse from Arch RoamRightThank you for leaving a review. We are happy to hear you found our services adequate, and we look forward to hopefully insuring your next trip.
Last updated: October 31, 2026