Compare Arch RoamRight Plans in Just A Few Simple Steps
Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
The customer service department was quite helpful in providing assistance in choosing the right policy for my travel to England.
I wasn't sure what was best for me and the agent was more than happy to help.
Thank you for taking the time to leave a review. We are very happy to hear you found our customer service helpful, and we hope you enjoyed your trip! Please don’t forget us when you plan the next one.
All my questions before buying the insurance were answered quickly and completely.
I will comment after the claim is finish
My favorite company!!
Thank you for leaving such a flattering review! We are very happy to hear we are able to make your travel experiences that much better. Don't forget us when it comes time to book another trip.
I was able to purchase a policy for about one fourth of the cost of the policy Viking Cruises was selling with my trip. I did not need to file a claim.
Thank you for your review. We are happy to hear your cruise went well. Please keep us in mind when you book your next trip.
love your site...so easy to compare plans AND love the guarantee if any issues arise. makes me feel like insurance isnt a waste and the companies will actually support you if you need anything...also got an email while in myanmar to check i was ok since there was an earthquake...thats pretty cool! Def using you guys next trip abroad!
Thank you for your review. We are happy to hear you found our site useful and are safe after being in Myanmar during the earthquake. We look forward to insuring you on that next trip!
Hello,
I thought that Roam Right provided excellent communication and customer service. I'm impressed!
Thanks so much.
Warm wishes,
Bill Say
Thank you for your review. We are happy to hear your experience with RoamRight was pleasant. Please don't forget us the next time you plan a trip.
Experience was great. My daughters flight to Ecuador was delayed 3.5 hours due to weather and we were not sure she would make it to Dallas in time for the flight to Quito. Contacted Roam Right to figure out the options. It was a relief knowing there was a back up plan. This was all before she even boarded! Did not end up needing service but I won't ever travel without it again.
Thank you for your review. We agree: it is always nice to know someone is there for you. We look forward to insuring your next trip.
Time will tell, but my previous interaction with Squaremouth and the companies they provide for travel insurance was extremely good.
RoamRight did acknowledge our claim within 24 hours of generating the claim, but as of today September 2, 2016 it has not been settled. Claim was for $4198.96 to cover the additional cost of the same exact car in Boston rather than our original destination.
Review Updated: 10/01/2016
The only confusing I had was that when the claim was paid, and in a very timely manner, I could not understand why I was only getting 1/2 to the amount claimed. I did discover a bit later that half was paid using my insurance and half was paid to my wife's insurance policy. Once I understood everything was GREAT!
We will never travel without an trip insurance policy in the future and have already gotten trip insurance for our trip in May of 2017.
Thank you for taking time to leave a review. Your claim was received on August 29th. In order to thoroughly and accurately review all claims, please be aware that it takes 2-3 weeks for an examiner to provide a decision.
Called customer service to increase cost of insurance after final cruise payments were made. Pleasant, efficient customer service
Thank you for your review. We are happy to hear you found our customer service to be as great as we know them to be! Don't forget about us when you are planning your next trip.