Compare Arch RoamRight Plans in Just A Few Simple Steps
Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
I have no complaints. I have already signed up with Roamright again for a trip in Jan. 2017
I have not filed a claim. I did not see a Dr. during my travels; however, I did contact some kind of stomach bug and went to my Dr. when I got home. She ran several tests to determine if I had gotten a parasite or something else detectable. Still having some slight stomach issues, but not as severe.
Are these tests and Dr. visit after I returned covered on this policy?
We were very pleased with our RoamRight experience. Your customer service reps were very helpful and efficient. We felt that the policy was affordable and was tailored to suit our needs. I would certainly share my positive experience with others in need of travel insurance and recommend you to them.
I just filed a claim for a damaged suitcase (bag). The Customer Services person I talked with was knowledgeable and helpful. She forward me a claim form and I submitted it this week. Hopefully will have a successful result.
Review Updated: 07/17/2016
The claim was handled well.
Thank you for leaving a review. We are sorry to hear about your bags, but are very happy to hear our customer service rep was as awesome as we know them to be! We look forward to insuring your next trip!
Hope I never need it but the insurance gives me peace of mind.
RoamRight was easy to purchase and very affordable. Luckily, we did not need to use the insurance.
I lost a brand new jacket at the airport, which was covered under lost or stolen baggage benefits. I handled the claims process entirely online, uploaded supporting documents to the RoamRight website, and received an entirely favorable decision about a week later. A couple of days after that, I received a check in the mail for the full amount I had paid for the jacket. I was very satisfied with both the process and the results.
I have received confirmation that my claim was recieved but am awaiting word on it.
Review Updated: 07/20/2016
The process took too long - I submitted my claim on June 2 and it wasn't fully resolved until mid-July. There were long periods of time with no communication and I had to keep checking in. In the end I was happy with the analysis and the amount paid.
Looked at other companies in the internet but Squaremouth was the only one that I found that connected me with what I was looking for at a reasonable price. I'll will definitely use them again.
Claim was easy to file online, turn around time was about what the website said it would be. Once I received notification for the payout, it was just a matter of a few days before check was received. Thanks.