Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
The website was very easy to navigate and the details of the policy were clear and understandable and the opportunity to compare multiple policies side-by-side was invaluable. In entering information, I realized later that I had incorrectly entered my contact email. I called customer service and the rep I talked to was helpful and friendly and fixed the problem for me right away.
While we didn't use our policy, we had a couple of reminders on our trip that you really do need travel insurance. Another party (a family of 7) in our tour group nearly missed the first day of the tour due to flight delays. As it was, they came directly from the airport and boarded the bus without a chance to even check in to the hotel. Had they missed it, the total cost of lost tour experience would have been substantial.
The second situation involved a man we encountered on a hiking trail at the Cliffs of Moher who had fallen and sustained a compound fracture to his lower leg. Personnel on site were able to evacuate him to the visitor center, but I imagine he was taken by ambulance to a hospital some distance away at great expense. It gave us great piece of mind knowing we were covered for nearly anything that might have come up.
RoamRight was a really good choice for travel insurance. My computer was damaged on the flight home and was covered in full when I submitted my claim. The Claim process was easy and payment came in good time. I am highly satisfied and would buy insurance from them again. I will also recommend them whenever the opportunity arises. Thank you RoamRight.
Claim process took a bit longer than I would have expected, but it was handled without flaw by Roamright. Will use them, and Squaremouth, again. I am a very satisfied customer.
There are so many options for travelers insurance but RoamRight is the best. Easy to use website and the price differentials per each different rate accurately represent what will be covered! Luckily during my travels there were no accidents, but RoamRight gave me the peace of mind to enjoy my adventure!
I purchased Peace of MIND at an excellent cost. Thankfully no issue arose where I would have to test the value. For me, I will use this in future travel.
Online experience and short talk with agent to answer questions was 5 star.
The assistance through RoamRight's online chat service was extremely helpful in filing our claim, and the claim was processed very promptly.
I had good experience with the company. A week before my trip i wanted to add $ to upgrade a benefit, I called customer service and got told that the insurance company will consider it and let me know in 48 hours. No respond was given to me at the time, and I decided to leave it as it is. Otherwise satisfied. Thank you!
Best rated insurance at best price. I made a mistake on my termination date, called customer service and within 5 seconds it was fixed. Outstanding service. Highly recommend over all others.
QUICK, EFFICIENT, BEST PRICE
It's easy to compare policy levels and easy to contact customer service. I had to change dates as I didn't realize the cruise line would book us on a red-eye, necessitating adding an extra day. All went well.
Luckily we didn't need to file a claim, but the peace of mind was worth it.