Arch RoamRight Travel Insurance Reviews

For the second time I have found the insurance company to be the best value for the money

Right before I left I couldn't find the policy
I called and talked to Samantha
In less than a minute she found it and emailed it to me
She's top-notch

The entire process of inquiry, purchase and initiating a claim were smooth and flawless. A claim has been filed and , so far, that experience has been efficient and courteous.

roam right was avaiable at the 24 hours number and provided reasonable contact information in case of emergency

We also purchased a policy last year for our trip to Italy. We had to file a claim for trip interruption due to weather. We were totally reimbursed for our losses. We chose Roam Right again because they were so easy to work with last year. This year we unfortunately have to file a claim for medical costs. Hopefully, we will have anther good experience.

I didn't need to use the service while traveling, thankfully. Everything was fine, although I think the company would prove themselves a 5 star one if they were to be more proactive in providing clear instructions as to how to navigate certain emergencies or care if necessary in the countries where I was traveling. Giving them 5 stars simply because I knew they existed, yet never had to use them, doesn't seem 'earned' to me. What I did feel while traveling was a lack of certainty regarding just exactly how to handle everything if something were to go wrong. To me, "insurance' also means insuring a person's confidence and informing them before anything has occurred.

This was my first experience using your product. I found it very easy and will use it again on my next trip. Thanks

Lost cash and credit cards due to theft. Claim filed and denied.

thank you, glad we did not to call or make a claim. Best, Laurie Lizer

We had to file a claim due to an accident I had 1 month before leaving. Customer Service answered all my questions and explained the policy in detail and what I needed to file. I filed all paperwork.. They were very prompt in contacting me with a question (my mistake in filling out the paperwork) and immediately issued the insurance payment after our conversation. Very satisfied with their service and would recommend them to others.