Arch RoamRight Travel Insurance Reviews

We actually thought we would be filing a claim because we were guaranteed by Royal Caribbean that we would be able to make a 11:40 flight return flight home but we were not able to get off ship and make that flight. We got to airport as our flight was departing. We were very upset about that because we had obligations and needed to get home that day. We were very surprised that southwest was able to get us on a flight 4 hours later all 10 of us. We figured we would have to stay over. I don't assume that we have any reason to file a claim because the airlines did not charge us any thing. So other than a couple of extra meals we were not out extra money.

Great costumer service all the way through my trip!

The claim process was easy. Both the website and the customer service representative were very helpful. There wasn't much paperwork and it was processed quickly. We did have a very straightforward situation.

I recommended Square mouth to my fellow passengers. They were pleased to hear they can buy medical and evac insurance without having to purchase trip,and cancellation insurance.

This is Kevin xxxxxxxxxx. Jean xxxxx is my wife. She is in a lot of pain and will be going to the hospital to resolve this issue in 2 weeks. therefore I have been dealing with this.

So far the claim process is going well. I just got the physician's report and will be mailing it in today. The help with the claim so far has been excellent. Buying the insurance was with a whole group of insurances on-line so not too personal.

If claim goes well which so far it has then I will be completely satisfied. You should probably survey me after that.

I found it a little difficult to find medical evacuation insurance only, not as a part of a general travel insurance policy. Also, a friend called your customer service department directly to obtain quotes. She was sent more choices than I found on-line. That being said, I found, and purchased, what I was looking for.

The trip went well, so we did not need to file a claim. We were completely satisfied with our experience and feel confident that if something had gone wrong we would have had support.

Many of your questions do not apply as the claim is filed about 1 week ago and still pending. Performance reviews are thus not possible.

I am waiting for refund on a cancelled flight from Sacramento to Belize city. American is "reviewing" our request and taking their sweet time. Can square mouth help with this process?

I thought I would be making a claim since my luggage had still not caught up with me after a week at home. I contacted Roamright about procedures and received prompt reply. A second question was answered just as promptly and clearly. Fortunately, I finally received my luggage so no claim will be filed