Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
The buying experience was very simple. The person who assisted me was able to assist me quickly and knew his product. Since we didn't make a claim, I really can't speak further about the insurance and claim process.
I was very pleased with your customer service at purchase as well as another time that I had a question. Fortunately my trip went smooth and did not experience a need for a claim.
Since Medicare doesn't cover international travel, I was pleased to find emergency medical coverage and other services at a reasonable rate - $56 for both my husband and myself for an 18-day trip. Thanks for giving me peace of mind.
Easy to purchase and to get questions answered and price was reasonable.
Would use this travel insurance again for future trips.
I did not go on vacation I had to exit the plane due to abdomen, back and leg pain. I received a full refund with no problem. I will use and recommend RoamRight In the future.
I had already begun my trip, being away from home already, when i realized I needed to purchase insurance. RoamRight walked me through the steps necessary to purchase the insurance I I qualified for. This was done very late at night. The assistant was very understanding and knowledgeable.
I would definitely use them again and I will definitely recommend them to my friends and family.
I filed a claim and never received a resolution . Not even an acknowledgement of the claim.
Our overall experience is yet to be determined. We needed to cancel our trip due to a medical emergency with our daughter. Filing a claim has been fairly straightforward. We received an e-mail shortly after filing with our adjuster's name and contact information. Hopefully it is in the final stages of review.
Good policy, only the airline cancelled a flight on me. The insurance did not cover this saying only cancellations due to a strike are covered. The airline did eventually compensate, though it seemed like it might not happen at times. I would hope to be covered for something like that if the airline fell through.
Last updated: November 1, 2026