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Overview

Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.

Trips Protected
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SINCE 2012
83,312
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AVG. MONTH
49
Total Reviews
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SINCE 2012
2,164
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
4.23/5
Customer Service During Claim
4.23/5

See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (2,164 reviews)

Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.

  • 5
    1482
  • 4
    441
  • 3
    125
  • 2
    30
  • 1
    51
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  • Arch RoamRight policy: Preferred

    so glad we didn't need you

    jeanne from AZ
    Review Received: June 15, 2015
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    3 out of 25 people found this review helpful
    Arch RoamRight policy: Essential

    Used Roamright before, excellent company to deal with will definetly use in the future

    Catherine NC from NV
    Review Received: June 11, 2015
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Essential

    It was an incredible relief knowing we would be covered. My husband became ill right before we left and it helped us knowing we would be covered...the agents were so friendly and empathetic.

    pamela from ID
    Review Received: June 9, 2015
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Preferred

    Because I suffered a stroke in March we were unable to make the trip, and in need of a refund on our air reservation money. It was a little challenging as I had originally made all the contacts but was unable to follow through because of my medical condition. As a result my travel companion had to deal with the insurance, and she was met with professionalism and we received our refund in a timely fashion. I'd certainly recommend Roam Right to other travelers.

    patricia from IA
    Review Received: June 6, 2015
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Essential

    I have just filed my claim with roamright, and I will know more as to how they handle my claim in the next few days. I will update you later.

    Anonymous from CA
    Review Received: May 30, 2015
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Preferred

    We thought we were going to be kept from boarding as the country we were flying to had new requirements. When we called Roam Right they were very courteous although they could not help us.

    Marie from Oregon from OR
    Review Received: May 28, 2015
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Essential

    Great coverage, great rates, easy purchase!

    Wayne from MD
    Review Received: May 23, 2015
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Preferred

    My husband, age 56, passed away on 5/5/15. We are awaiting his final death certificate so we can file a claim.

    Jennifer from NC from NC
    Review Received: May 23, 2015
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Essential

    Service great--knowledgeable and so helpful.

    Myrna from PA
    Review Received: May 21, 2015
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Preferred

    The travel part has been claimed and we have been reimburse the entire amount. We are now waiting for medical bills to come in.
    Most certainly will recommend this policy to others

    JAMES from NH
    Review Received: May 20, 2015
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    0 out of 0 people found this review helpful