Overview

Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.

Trips Protected
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SINCE 2012
83,958
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AVG. MONTH
72
Total Reviews
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SINCE 2012
2,172
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
4.23/5
Customer Service During Claim
4.23/5

See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (2,172 reviews)

Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.

  • 5
    1488
  • 4
    442
  • 3
    126
  • 2
    30
  • 1
    51
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  • Arch RoamRight policy: Essential

    Claim was handled quickly and we received a check in less than two weeks.

    Steven from WI
    Review Received: December 18, 2014
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    Arch RoamRight policy: Active

    so far so good..i filed one claim but will have to file another claim for a damaged item.

    Jeffrey from NJ
    Review Received: December 12, 2014
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    Arch RoamRight policy: Preferred

    Contact with customer service before the trip was professional, efficient, personable and thorough. I was impressed by the re I worked with and would highly recommend this service to other, in fact I have already! Thank you.

    Noah from NY
    Review Received: December 9, 2014
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    Arch RoamRight policy: Preferred

    I have used Squaremouth.com many times and have always been totally pleased with the service and integrity of both Squaremouth and the insurance companies I have used.
    Thank you.

    JAT from FL
    Review Received: December 5, 2014
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    Arch RoamRight policy: Essential

    Great price for a pretty comprehensive policy. We felt very comfortable with their coverage.

    Pat from MD
    Review Received: November 26, 2014
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Essential

    Good price and coverage.

    JING from VA
    Review Received: November 22, 2014
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Preferred

    No problems so far
    If you pay my $108 claim you are 100% perfect!

    Burton from CA
    Review Received: November 19, 2014
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    Arch RoamRight policy: Active

    We were suppose to go on our trip in May of last year, but the travel group canceled the trip because there were not enough people. So, I called RoamRight to have them switch the dates of the trip and they told me that we would have to buy a whole new policy. I called Squaremouth and asked if they could help.They easily called RoamRight and had the dates switched without any additional charge. Thank you SquareMouth!

    Judith from WI
    Review Received: November 13, 2014
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    44 out of 44 people found this review helpful
    Arch RoamRight policy: Preferred

    I will use them again.

    Robert from PA
    Review Received: November 11, 2014
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Essential

    Lots of choices and the customer service rep helped me figure out what best suited my needs.

    Mary Anne from CA
    Review Received: November 11, 2014
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    0 out of 0 people found this review helpful

Last updated: November 1, 2026