Overview

Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.

Trips Protected
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SINCE 2012
83,958
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AVG. MONTH
72
Total Reviews
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SINCE 2012
2,172
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
4.23/5
Customer Service During Claim
4.23/5

See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (2,172 reviews)

Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.

  • 5
    1488
  • 4
    442
  • 3
    126
  • 2
    30
  • 1
    51
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  • Arch RoamRight policy: Preferred

    Roam Right was recommended to me. Our leader strongly recommended that we get travel insurance.

    DK from WA
    Review Received: May 19, 2014
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Essential

    We had no issues so we cannot rate this

    Eugene from FL
    Review Received: May 14, 2014
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Active

    This company seemed to provide the best value for this trip.

    Donald from NY
    Review Received: May 13, 2014
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Essential

    Good price but since I had no claim, hard to evaluate service.

    Wayne from AZ
    Review Received: May 6, 2014
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Preferred

    Not applicable bec I didn't make a claim ... no carrier interaction.

    Traveler from MA
    Review Received: May 6, 2014
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Preferred

    I claim my lost cell phone, and I received their check after 3 weeks.

    Sufeng from SC
    Review Received: May 2, 2014
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    5 out of 5 people found this review helpful
    Arch RoamRight policy: Preferred

    Claim is in process

    William from DE
    Review Received: April 28, 2014
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Preferred

    Bought the policy based on comparison with other vendors: Best value for me at the desired price point. I had no communication with the insurance provider prior to my departure, nor during my trip. No need to file a claim, thankfully. So, why force me to rate them based on nothing?

    Jay from CA
    Review Received: April 28, 2014
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    6 out of 44 people found this review helpful
    Arch RoamRight policy: Preferred

    Our flight was delayed and an overnight stay was necessary. I called that night and spoke with the answering service who was not only friendly but helpful. By the time we arrived home, our claim forms were already waiting for us on-line. After I gathered and sent in my information, which I sent back on-line, I received an email that my claim was received along with the name of my claims administrator. I received a check within 10 days.

    Mary from WI
    Review Received: April 27, 2014
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Essential

    We did not have to claim any claims.

    Boris from NY
    Review Received: April 27, 2014
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    0 out of 0 people found this review helpful

Last updated: November 1, 2026