Seven Corners Travel Insurance Reviews

Waits for reimbursement after subscription of baggage delay and trip delay (missing connection in JFK) on the way from Atlanta to Iceland

I have not filed claim yet but so far the information given has been helpful.

Got this for my son while traveling. Made some errors with entries. Called customer service. They could not have been nicer. They made the corrections right away. Very pleasant to deal with. He did not need to submit any claims so I cannot comment on that.

I have used squaremouth multiple times for trips abroad. Great customer service and very easy to purchase online!

The provider confused the details of my policy when I purchased policies for two different trips.

I’d rather wait to review your services until after I receive a response on my claim.

I booked my trip with a third party. When I tried to file a claim with Seven Corners, I was told by my travel company that I couldn't get documentation for my actual expenses because it was proprietary info between them and their vendors. They asked that Seven Corners contact them directly. I told Seven Corners this several times and forwarded my response from the travel agent but Seven Corners continued to send me "please provide these documents" messages. I will not be using Seven Corners again.

Great tools to select and compare policies

My Daughter came down with COVID 19 and we had to cancel our trip at the last minute. I immediately called Seven Corners but got put into a telephone queue. After waiting a long time, I took the option to have them call me back. It was many hours before I got a return call and unfortunately, I was not home at that time to receive it, so they left a message on my answering machine to call them back, but the number they gave me was the same number I had called originally. So, when I called back, I again got put into the unending telephone queue. Eventually they did manage to get in touch with my wife, and she asked if they could help us fill out the claim materials. They said they would have someone call her to help her file the claim. No one contacted her again.

I decided to try to file the claim myself using their web form. I uploaded all the information they requested except for a doctor's statement because my daughter got a prescription for Paxlovid from a doctor over the phone; she had not seen the doctor personally nor did she know his name. After I filed the claim electronically, I assumed I'd get a confirmation from Seven Corners that they had received it. I heard nothing. Eventually, a week to 10 days later, I checked my account with them and it said that I had no outstanding claims. I tried to contact them, but the only option was a chat robot named "Sven." Sven didn't understand or couldn't answer any of the questions I posed to him. Finally Sven turned me over to a real live chat person. She was very helpful; she confirmed that they had, in fact, received my claim, but that it hadn't been uploaded into their system yet. She assured me that once it was uploaded, it would be assigned to a claims person for evaluation. Mind you, this was a week to 10 days after I had submitted the claim and it STILL WASN'T UPLOADED INTO THEIR SYSTEM! I'm still waiting for them to get in touch with me regarding this claim.