Seven Corners Travel Insurance Reviews

I filed a claim and got no assistance/ response from customer services. I am not sure how it works but I was expecting to be contacted to rest assured that it is being taken care of. I am feeling neglected and not happy with the service. I will not recommend this travel insurance for any one in the future.
A big disappointment!

great

Did not need to use insurance but was happy to have piece of mind while traveling. Much better coverage than what I have from my job!

I had a question before my holiday and the communication was excellent.

Having had a delayed luggage issue I needed to submit a claim and this was easy, as their site was simple to navigate.

I was encouraged that after submitting my claim, that I had a response within 24 hrs, stating it was with their team and being investigated.

I am hopeful, that with the evidence I sent through, that there will be a good outcome.

its been 3 months, still no payment for our claim. its an open and shut case. Everyone is blaming help issues.

There was a small problem when I signed up for the insurance. Somehow the name I inputted for the 2nd person was wrong. A simple email corrected the mistake. Thankfully we did not need the health insurance on our overseas trip so I can't comment on payment, etc. but we definitely had peace of mind during our trip.

I needed assistance figuring out how to accurately complete the online claim form so I called in but the rep told me I’d need to wait for a call back because you rank medical claim calls first.

The people I spoke with were very helpful and it was a positive experience dealing with them.

I had a great experience pre departure, as I was able to switch my policy from one country to another without any feed. However, I got COVID mid trip and needed immediate advice on how to proceed. It took me way too long to finally make contact Seven Corners.

Good experience and helpful assistance after purchase. Had to slightly modify travel dates and called Cust service. All good