Compare Seven Corners Plans in Just A Few Simple Steps
Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Impossible to reach customer service by phone. But email was successful. Filing a claim, is made difficult as they ask for a lot of info they already have. I expect problems, but we shall see.
Review Updated: 06/28/2022
My claim was just denied, 3.5 months after I filed a claim. They apparently did not read what I submitted. They concluded that I was not eligible because the flight that I missed due to delays on the first flight arrived earlier than scheduled in Boston. The fact that I was not able to be on that flight did not seem to matter. Ridiculous... now I need to file a formal complaint and wait at least another month. Nevervagain will I buy travel insurance from Seven Corners.
I've purchased many policies from Seven Corners but never had to file a claim until now. The process was very easy, and when I had to follow up via email with a question, I got a quick reply and great service. Highly recommend and will buy a policy from Seven Corners again.
While Seven Corners replied to my request for reimbursement very promptly, they said in their automated response that it may take up to six weeks to process my claim. That amount of time seems excessive.
I filed a claim on January 21, 2022 and nobody has assisted me in any way since. It's now March 6, 2022. I get the same email saying it will be 70 days to review my claim. This is unacceptable. I'm planning to contact the insurance commissioner if I have to wait much longer.
Filed claim weeks ago. Received confirmation of receipt. Now 5 weeks later no contact.
I got a very quick and helpful reply from a customer service representative about a question I had before purchase regarding Covid coverage. I also got a quick response when I wrote inquiring about how to file a claim.
We are waiting the decision from seven corners for our claim
Still waiting for claim to approved. Hope not to long. Everything is convenient and easy
I started searching the travel insurance a few month before my trip, knowing I needed to purchase just a day before. I had some plans selected and I called a customer service line (on the phone) and inquired if those selected plans were available just before my trip. The answer was Yes and the representative said I could purchase a plan a day before my trip. The day came for me to purchase my plan and one of my favorite plans disappeared from my selected plans in the web-site, which was different info I had. Therefore in the end I had to purchase less favorite plan with more money. If I were given the correct info, I would have purchased before my favorite plan was still available. Also since I did purchase my plan in a hurry, I made a mistake on my birthdate. I could not talk to your representative to correct it. The phone rang and rang but there was no recorded messages or anything. My final resolution was calling directly to the provider. Therefore I really don't want to recommend your company to others.
Seven corners was not responsive to our request for help and guidance while we were stranded in London.
also they gave us erroneous information on our policy limits telling us we had half the coverage shown on our certificate. Also we emailed your office and did not receive a reply