Trips Protected
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SINCE 2007
255,312
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AVG. MONTH
2,354
Total Reviews
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SINCE 2007
4,624
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.5/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,624 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    3004
  • 4
    838
  • 3
    330
  • 2
    128
  • 1
    200
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  • Seven Corners policy: Trip Protection Basic

    Delay getting to customer service with questions prior to buying was too long.

    Donald from TX
    Review Received: March 9, 2022
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    5 out of 5 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    Polite, knowledgeable agent.

    Michael from OR
    Review Received: March 8, 2022
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    1 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Impossible to reach customer service by phone. But email was successful. Filing a claim, is made difficult as they ask for a lot of info they already have. I expect problems, but we shall see.

    STEVEN from MA
    Review Received: March 8, 2022
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    19 out of 19 people found this review helpful

    Review Updated: 06/28/2022

    My claim was just denied, 3.5 months after I filed a claim. They apparently did not read what I submitted. They concluded that I was not eligible because the flight that I missed due to delays on the first flight arrived earlier than scheduled in Boston. The fact that I was not able to be on that flight did not seem to matter. Ridiculous... now I need to file a formal complaint and wait at least another month. Nevervagain will I buy travel insurance from Seven Corners.

    Seven Corners policy: Trip Protection Basic

    I've purchased many policies from Seven Corners but never had to file a claim until now. The process was very easy, and when I had to follow up via email with a question, I got a quick reply and great service. Highly recommend and will buy a policy from Seven Corners again.

    Victoria from TX
    Review Received: March 7, 2022
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    12 out of 13 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    While Seven Corners replied to my request for reimbursement very promptly, they said in their automated response that it may take up to six weeks to process my claim. That amount of time seems excessive.

    Kingfisher752 from FL
    Review Received: March 6, 2022
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    10 out of 10 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I filed a claim on January 21, 2022 and nobody has assisted me in any way since. It's now March 6, 2022. I get the same email saying it will be 70 days to review my claim. This is unacceptable. I'm planning to contact the insurance commissioner if I have to wait much longer.

    Tracy from CA
    Review Received: March 6, 2022
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    45 out of 46 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    Filed claim weeks ago. Received confirmation of receipt. Now 5 weeks later no contact.

    George from NJ
    Review Received: March 6, 2022
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    14 out of 14 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I got a very quick and helpful reply from a customer service representative about a question I had before purchase regarding Covid coverage. I also got a quick response when I wrote inquiring about how to file a claim.

    Susan from VT
    Review Received: March 5, 2022
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    3 out of 6 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    We are waiting the decision from seven corners for our claim

    Gerald from GA
    Review Received: March 4, 2022
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    0 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    Still waiting for claim to approved. Hope not to long. Everything is convenient and easy

    Abdulghany from CA
    Review Received: March 4, 2022
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    0 out of 1 people found this review helpful

Last updated: July 2, 2026