See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
I’ve submitted all documents requested to Broadspire, have received confirmation that the documents downloaded. It’s been three weeks. I’ve called twice to follow up with the adjuster and have not received a call back. The online status says “documents received but not reviewed.” I’m wondering why I haven’t heard anything and why the adjuster is blowing me off. Not happy so far.
Review Updated: 05/25/2022
Broadspire was completely unresponsive, took 9 weeks to process the claim, which was denied. They did not even pay for the extra gas and expenses we incurred by our flight being cancelled, having to drive to an out-of-town airport for a 2 a.m. flight 2 days in a row and losing an entire day of our trip, not to mention the frustration and inconvenience. I will think twice before booking travel insurance through Squaremouth again. I looked up Broadspire online and the complaints are many. Sounds like it is a huge company that just mass processes claims without any regard for people whatsoever. What a waste. Thought we had travel insurance for just this scenario.
Buying travel health insurance through you was easy. My choices and costs straight forward. I traveled with the peace of mind I was well covered in case of health emergency. I will be using you for future trips. Lynn vT April 2022
Very pleased with all the choices Squaremouth has available for travel insurance. Will use them again.
I had to change the return date on my trip & it was efficiently take care of. This is the 2nd time I’ve used Seven Corners & I am using them for a trip later this year.
Very disappointed with their claim response time. They received my claim on Feb. 9th, and still have not responded to it. When asked about status the first time, they responded it would take 56 days to be reviewed. After 56 days, I contacted them again (via email) but still have not received a reply (I'm writing this on April 11). When I am able to travel again, I will not choose Seven Corners for my travel insurance.
I'm now getting ready to connect with Seven Corners and hope it goes well...
I trues to call the number provided to inquire about something but the call back time was very delayed
took way too long,and too many calls and Emails,very little update on progress,went into a black hole for 60 + days
Very easy to review the details and sign up. Thanks very much for a smooth transaction.
Since I had no need to file a claim it is difficult to give a complete review. I had to change the dates of our departure and return and it was easy to do through a very nice customer service rep at Seven Corners.
Last updated: November 10, 2026