Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Was happy with most things. Only complaint was that when I was trying to buy a policy it was a weekend and when I called with questions, there was no customer service available to answer my questions, only emergency service.
I have been trying for 3 days to contact Seven corners to file a claim . I sent an e-mail it got sent back 4 times. I called them and was put on hold to be called back . Was never called back . At the moment i am not sure they even exist.,
Will be contacting again to get help with claim filing.
Very easy to understand and purchase travel insurance. No brainer.
I was happy with the experience obtaining a policy for my first trip to western ma. I was less happy when I called to add a second trip and around the same dates and found that even though the second trip was significantly less expensive, I 1. couldn't just add coverage to my first policy and had to get a new one and 2. the second policy was overly expensive given the significantly reduced cost (only about a third of the first trip) of the second trip.
My wife was injured (broken ankle) on the 10th day of our trip. I spoke to representatives twice on that day but did not have paperwork to file the claim until over a week later. Claim form has been submitted and I was assured it was being forwarded to the claims team but that was well over ten days ago and I still have not received a claim number or confirmation that the claim was filed or accepted. I would appreciate someone contacting me to review and let me know what further documents are needed.
I will use this insurance again for peace of mind...
My trip was postponed until next summer. I extended my coverage date to be able to use the insurance next July.
Claim was settled within 1 week of documents being submitted. Customer service has been outstanding.
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