See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
I contracted COVID while I was traveling. I called the phone number on the policy. It took a couple of tries to get through to talk with someone. I said I had COVID and may need to see a doctor. They emailed me a link so I could find medical facilities if needed. The list included direct pay facilities as well as other. Fortunately I did not need medical services so I did not have to use any of the medical facilities they provided for me. Overall I was satisfied with the customer service provided.
I had constant communication from the moment that I purchased this trip insurance policy until I received the trip claim reimbursement. During unexpected circumstances while preparing for my trip, it was refreshing to have this company be positive and assist with processing my claim. I would highly recommend this company for trip insurance.
Following recommendation of Seven Corners contact, we are waiting to hear back from American Airlines before filing a claim. So far we are pleased with your service.
Customer service was slow to non existent. Can't imagine what it would have been like to have to file a claim.
Tough to give 5 stars without having to file a claim. That would be the true test.You appear to be a reputable company. I would n’t have purchased insurance from you if I thought otherwise.
Our trip had to be cancelled because of family matters. We cancelled well before departure and I received a full refund of the policy premium after our travel agent provided proof of the airline’s cancellation. I am very pleased with the result. Everything went smoothly. You can bet that our next trip we will use Squaremouth for travel insurance.
I submitted a claim many times, but the website didn't proceed to the next step, so I just assumed that it was complete. Customer service was also busy. Till now, I didn't receive any follow up.
Have used you many times and continue to recommend you to others.
The refund process for a canceled cruises was an effortless procedure.
We plan to use Seven Corners for futures travel and will recommend them to friends and family
Thank your
So far, everything has been smooth, hassle free, and the trip has been extended another year! Hopefully we will not need to ever file a claim, but trust that the trip coverage does in fact cover us and will continue to give us peace of mind!
Last updated: September 24, 2026