See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
I contacted their 24 service line, but was only able to talk to their answering service with whom I left my information for a return call. I had a return call from Seven Corners after 1-2 days. Their 24 hour service line is not really 24 hour service, just a live person to leave a message with...Also, your review asked for a predeparture rating of Seven Corners, but I had no interaction with them but had to put some number of stars, so I selected 3, but no interaction happened predeparture. You might want to add a "not applicable" selection to improve you data collection of predeparture contact. Thanks. --Tod
Very hard to get a hold of someone for days. When i leave my call back number no one calls you back
Interaction has been positive and will be putting our complex claim together for submission in the next week.
No need to use the policy. Glad to have the piece of mind.
Your insurance was well rated with Forbes magazine. I hope this means we can count on your for our small but important claim. Customer service was helpful in providing links, documents and Information.
I rang three times to discuss my claim, both the first and third time I was told someone would get back to me, no one did.
The second time I rang I was on hold so long I gave up.
Your claim portal does not allow documents to be uploaded no matter what you do.
Your claim portal does not work with all browsers, I use Firefox but had to install Chrome just to use your site.
Please contact me regarding my claim.
Claim no. 14702382
Policy no. 1RTB21-AOS-112954
Ross McMahon
864 293 8911
In completing my paperwork, the form requested a monetary amount estimated from taking an extended tour. Since I was not traveling on a tour, I put $0 in that box. When my daughter got covid on our trip, this meant that I could not claim the lost monies from lodging and daily tours only my flight home. From my perspective, the loss of clarity of your forms resulted in my not being able to be reimbursed for several thousand dollars. While I am grateful to have my flight home covered, I am unhappy that my other losses will not be covered. It truly defeats the purpose of buying travel insurance at all.
So far the trip insurance experience with Squaremouth has been very smooth, but I am waiting on the resolution of my pending claim due to a cancelled trip.
Realized I didn't need this insurance as anticipated for entry to Costa Rica. Was able to cancel with no problem
Purchasing a policy that covered COVID medical or cancellation provided us with peace of mind before our trip, and also satisfied the British Virgin Islands requirement for COVID medical coverage. Fortunately, we did not to make a claim and our trip went smoothly. But I would recommend Seven Corners and will use them for our next trip.
Last updated: September 24, 2026