Overview

Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.

Trips Protected
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SINCE 2007
244,163
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AVG. MONTH
2,030
Total Reviews
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SINCE 2007
4,514
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.49/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,514 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    2926
  • 4
    822
  • 3
    321
  • 2
    125
  • 1
    196
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  • Seven Corners policy: Trip Protection Choice

    It has been extremely hard to get a hold of Seven Corners Customer Service. I have yet to actually talk to anyone. I'm very frustrated, but I understand they must be overwhelmed. Most of their responses have been a pre-typed no respond to email. I purchased the Cancel for Any Reason Policy and I expect to get all the money back I put out for my trip. Delta Airlines gave us a full refund right away.

    Janice from UT
    Review Received: April 7, 2020
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    16 out of 17 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Paid extra to be able to "cancel for any reason", Filed a claim on March 19 and haven't heard anything in 2+ weeks...

    Zak from PA
    Review Received: April 6, 2020
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    27 out of 30 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    I believe the policy was cancelled? Please confirm or return the premium. Thank yu

    Paul from CA
    Review Received: April 5, 2020
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    1 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    Wesley from NE
    Review Received: April 5, 2020
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    24 out of 24 people found this review helpful

    This company sucks. After sending in several documents to show my trip was cancelled seven corners still has not payed my claim. It has been 2 1/2 months. Terrible customer service.

    Seven Corners policy: Trip Protection Elite

    Do you have a claim form or do we just freeform it?
    I sent an email while we were still on our interrupted trip and have heard nothing since then . I have been waiting to have all of my information to send in but this has been complicated by International flights that have been cancelled and borders that have been closed. Would appreciate some guidance. Thank you.

    Dolores from WA
    Review Received: April 4, 2020
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    4 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    While I called seven corners, I was not able to get through to customer service. They did contact me via email and told me to file a claim. I filed a claim and have not heard from them, and it has been at least a few weeks.

    Patricia from NJ
    Review Received: April 4, 2020
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    19 out of 21 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    Have claim pending but getting no feedback of any type

    jeffrey from MN
    Review Received: April 3, 2020
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    13 out of 14 people found this review helpful

    Review Updated: 05/01/2020

    Claim filled reviewed and declined. The vagueness of their reasons for coverage were just enough to avoid paying out to us. We lost out on a trip of a lifetime but also needed to evacuate the country. We were told quarantine was next. So immediate purchase of airline tickets to leave were costly! The policy we had in place talked of quarantine but did not say if we were or were not in quarantine yet. Please review

    Seven Corners policy: Trip Protection Economy

    Received some initial misinformation from the customer service representative when I purchased the policy. The later phone calls that I made were helpful. I’m in the process that I have 90 days to file the claim. This has been a very lengthy process due to the extended wait time and my doctors not working due to pregnancy and age. I’m told to send what I have now, or shall I wait and see if I actually receive refunds from the airlines? I understand we are in unprecedented times but additional guidance is appreciated.

    Eileen from CA
    Review Received: April 2, 2020
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    1 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    Easy to purchase, happily didn’t have to use

    Pat from VT
    Review Received: April 2, 2020
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    0 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    Keep getting emails to review the squaremouth service, but our claim has been pending for 3 weeks and has not been resolved.

    Neil from CA
    Review Received: April 1, 2020
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    10 out of 12 people found this review helpful

    Review Updated: 04/29/2020

    Even though our trip was canceled after the Squaremouth policy refund date but prior to the trip date, Squaremouth did not offer any refund of the premium or even offer a credit for future policy. Thus, we ended up just throwing away > $250 for the Squaremouth insurance premium. There was absolutely no risk posed to Squaremouth whatsoever to provide coverage because our trip was canceled due to COVID-19. The honorable thing would be for Squaremouth to at least provide future credi.