Seven Corners Travel Insurance Reviews

I was unable to leave in January due to Covid. I email you to ask if I could change the dates to the end of February and never heard a word. Very disappointing! Unless I am able to get my policy changed to the new date of departure, I will never use your services again

Janet Jenkins

Awaiting the results of the claim with Seven Corners. So far, so good. So, my "claim" ratings above are still incomplete.

The process was easy and straightforward. I thought the insurance was a little expensive but glad to have it

In speaking with the Customer Service Representative when I was choosing a policy, I found her to be quite helpful. She worked with me to find a policy that was present earlier but was not available at this time. She reviewed my options and answered all of my questions. Good to work with.

Fortunately, I did not have to file a claim.

our flight changed at the last minute:
---------- Forwarded message ---------
From: Air Canada Flight Notification

I filed my claim almost a month ago and have not heard anything. When I try to check on it through customer service it takes a hour to speak to anyone, it’s very frustrating.

More information after my claim is reviewed.

I entered a claim for cancellation for any reason. I cancelled the trip with the provider within the 60 day penalty period subject to a 30% penalty. My claim is for the penalty amount. I entered the claim 24 days ago and provided all relevant information. I called to check progress, and had towait for a call back.

I was advised that claims are taking over 70 days to process. I think this is pathetic. Their customer service is terrible in terms of waiting times to speak to a representative and their turnaround time on processing claims.

I would not purchase from them again and SquareMouth should alert customers about this deficiency.

Unable to contact anyone at square mouth for a long time - after several calls and long waits I was told I had to call seven corners! What a waste of time!

I didn’t get a response to my email questions so I’m happy I didn’t need to file a claim because my questions were never answered.