Seven Corners Travel Insurance Reviews

I highly recommend Square mouth. There are great choices of insurance and reasonable prices. I travel to Europe every year a couple of times and have used Squaremouth for the last 5 years. Never been disappointed with the service they provide. I would never even consider using another service. Top notch customer service!

Seven Corners sent me the claim forms through email.
It took me awhile to gather all of the signatures and documents.
Given the COVid situation, they got back to me a month later, needing more documents. I am waiting for the final determination from Seven Corners.

when I logged into my account to view my claim, I saw two other peoples information - 1) on dashboard and 2) on my profile. Screenshots attached. I am concerned that other people can see my credit card and personal data.

MAR 23, 2020, 1:14 PM

Hello Thomas, thank you for letting us know about this! We have sent this to our digital team to investigate immediately; from what we can see your information was not compromised in any way. We will have the issue corrected as soon as possible. Can you confirm your correct certificate number and email address? Additionally, do you have any questions in the meantime we can help with? Thank you!

thomas.r.r.email@gmail.com

MAR 24, 2020, 8:52 AM

Thank you! We will have our IT team fix this as soon as possible.

Extremely long hold times. Poor unclear responses. Difficult to understand what they were saying (not native English speaking or well-learned non-native English speaking). Confusing emails from them and confusing information--told about a form but no where to find it or complete it.

My trip was moved to October and they were very helpful about just changing the dates of the insurance. I hope I will be able to take this trip and will not have to file a claim.

It has been extremely hard to get a hold of Seven Corners Customer Service. I have yet to actually talk to anyone. I'm very frustrated, but I understand they must be overwhelmed. Most of their responses have been a pre-typed no respond to email. I purchased the Cancel for Any Reason Policy and I expect to get all the money back I put out for my trip. Delta Airlines gave us a full refund right away.

Paid extra to be able to "cancel for any reason", Filed a claim on March 19 and haven't heard anything in 2+ weeks...

I believe the policy was cancelled? Please confirm or return the premium. Thank yu

Do you have a claim form or do we just freeform it?
I sent an email while we were still on our interrupted trip and have heard nothing since then . I have been waiting to have all of my information to send in but this has been complicated by International flights that have been cancelled and borders that have been closed. Would appreciate some guidance. Thank you.