See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
I tried to file a claim for broken and lost luggage, but no one has contacted me. I’m very disappointed, I thought this insurance would cover me comprehensively, but I cannot reach anyone , which is frustrating since I found this insurance on Forbes. If you can help, please do.
Sandra
Had to leave a message to get the call answered. Was called back a day later
Comforting to have coverage traveling during these difficult times. Purchase was simple. Make sure you purchase according to time guidelines if you want pre existing condition option. If time guidelines are unfavorable consider selecting a different policy. They offer many quality options.
We needed clarification on policy details. The Seven Corners representative answered our questions, sent appropriate documentation, and was friendly and professional.
The policy was what we needed, just in case. Thank goodness we didn't have to use it. I'll remember you for our next trip. Hoping Covid, Or whatever slows down or gets under control. If they'd only get vaccinated.
Pretty quick pick up to my calls. I chose call back and it came in a few minutes. Agent was knowledgeable and helpful.
Claim process is a bit confusing though.
Claim still in process. Facts are straight forward and at this point the requests for documentation seem excessive. Final verdict TBD
Easy and professional
On 11/1/21 we filed claim # 14686566 for Policy # 9RTC19-28311. It is now 12/18/21.
This is the first time we have heard anything from you.
WHY IS THIS TAKING SO LONG ? You wanted our $$$$ immediately.
Why are you waiting another 4 weeks to contact us to REVIEW our claim?
We are disappointed with your timeframe and customer service.
We will have to seriously consider other travel insurance companies for our future trips.
great experience
Last updated: November 10, 2026