Overview

Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.

Trips Protected
Calendar icon
SINCE 2007
248,224
Calendar icon
AVG. MONTH
2,336
Total Reviews
Star icon
SINCE 2007
4,544
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.94/5
Customer Service During Claim
3.5/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,544 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    2946
  • 4
    828
  • 3
    323
  • 2
    126
  • 1
    197
  • Filter By
    Filter
    Sort By
    Sort
  • Seven Corners policy: Trip Protection Economy

    While I called seven corners, I was not able to get through to customer service. They did contact me via email and told me to file a claim. I filed a claim and have not heard from them, and it has been at least a few weeks.

    Patricia from NJ
    Review Received: April 4, 2020
    Was this review helpful?
    19 out of 21 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    Have claim pending but getting no feedback of any type

    jeffrey from MN
    Review Received: April 3, 2020
    Was this review helpful?
    13 out of 14 people found this review helpful

    Review Updated: 05/01/2020

    Claim filled reviewed and declined. The vagueness of their reasons for coverage were just enough to avoid paying out to us. We lost out on a trip of a lifetime but also needed to evacuate the country. We were told quarantine was next. So immediate purchase of airline tickets to leave were costly! The policy we had in place talked of quarantine but did not say if we were or were not in quarantine yet. Please review

    Seven Corners policy: Trip Protection Economy

    Received some initial misinformation from the customer service representative when I purchased the policy. The later phone calls that I made were helpful. I’m in the process that I have 90 days to file the claim. This has been a very lengthy process due to the extended wait time and my doctors not working due to pregnancy and age. I’m told to send what I have now, or shall I wait and see if I actually receive refunds from the airlines? I understand we are in unprecedented times but additional guidance is appreciated.

    Eileen from CA
    Review Received: April 2, 2020
    Was this review helpful?
    1 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    Easy to purchase, happily didn’t have to use

    Pat from VT
    Review Received: April 2, 2020
    Was this review helpful?
    0 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    Keep getting emails to review the squaremouth service, but our claim has been pending for 3 weeks and has not been resolved.

    Neil from CA
    Review Received: April 1, 2020
    Was this review helpful?
    10 out of 12 people found this review helpful

    Review Updated: 04/29/2020

    Even though our trip was canceled after the Squaremouth policy refund date but prior to the trip date, Squaremouth did not offer any refund of the premium or even offer a credit for future policy. Thus, we ended up just throwing away > $250 for the Squaremouth insurance premium. There was absolutely no risk posed to Squaremouth whatsoever to provide coverage because our trip was canceled due to COVID-19. The honorable thing would be for Squaremouth to at least provide future credi.

    Seven Corners policy: Trip Protection Economy

    Neil from CA
    Review Received: March 31, 2020
    Was this review helpful?
    8 out of 9 people found this review helpful

    Even though our trip was canceled after the Squaremouth policy refund date but prior to the trip date, Squaremouth did not offer any refund of the premium or even offer a credit for future policy. Thus, we ended up just throwing away > $250 for the Squaremouth insurance premium. There was absolutely no risk posed to Squaremouth whatsoever to provide coverage because our trip was canceled due to COVID-19. The honorable thing would be for Squaremouth to at least provide future credi.

    Seven Corners policy: Trip Protection Elite

    Great company with a user friendly website

    Sharon from FL
    Review Received: March 31, 2020
    Was this review helpful?
    0 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    I have put a claim on but I haven’t heard anything back as of yet

    Mariah from FL
    Review Received: March 31, 2020
    Was this review helpful?
    1 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    I attempted to cancel my policy (Policy Cancellation: Policy No. 3RTY14-133468) due to the corona virus cancellation of my trip. I want my policy premium back since the insurance company took no risk and covered nothing. SquareMouth issued (Request 61985) saying it would look into it. SquareMouth did nothing to get me a refund.

    Richard from NM
    Review Received: March 30, 2020
    Was this review helpful?
    14 out of 15 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    When we returned from our trip we were unable to reach anyone over the phone, we plan to file a claim for disruption of travel.

    Bruce from AZ
    Review Received: March 29, 2020
    Was this review helpful?
    0 out of 0 people found this review helpful