Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
My trip was as follows: KOA-YVR-LIM-CUS-LIM-IAH-HNL-KOA
Upon return flight at Houston (IAH), our flight was delayed (due to severe weather/flooding), and United decided at 5 pm (originally intended for 10 am) to proceed to San Francisco- note that United decided to change the original itinerary- to change crews (and get a "full" crew of 3 pilots) and then to proceed to Honolulu. By the time of arrival in Honolulu (disembarked at past 10 pm)- it was too late to catch the inter-island flight, and I stayed at the airport until 6 am the next morning to get to Kona.
Needless to say, I contacted Seven Corners while in Houston- only to discover that my insurance was really only for medical, and I was shocked to discover that according to the policy, only for outside the USA !
I should have read carefully the policy before the trip- but I will never again buy from Seven Corners, which I have just noted... that the policy was carried by Lloyds of London.
If I get insurance for a trip (which I always do)- I expect that the entire trip is insured, not just those segments or periods outside of the USA. I expect to be insured for the entire period of travel, after all- my travel from Vancouver to Lima (Peru) involved a transit in LAX, and travel from Lima to Kona involved multiple transits within the USA. Hypothetically, if something happened to me in LAX- I would expect to have valid coverage.
I cannot believe that I got "suckered" into purchasing this silly policy - that, although costing under $50 - covered so little (the medical coverage was also only "secondary").
Fortunately, I am still happy that Squaremouth is around for future trips!
This was only the second Time I have ever insured trip insurance. The reason I went with Seven Corners Is because I went with them the first time, and I did have a claim, and they were thorough friendly and responsible. This time, I had no problems, so no claim. But, it was worth it, with an expensive trip, knowing they would follow through, if needed.
I have not yet filed a claim. I will do so when I return home from Nashville where my granddaughter underwent surgery. The brief contact I had was very good
Four weeks is too long to process a claim. My check is “in the mail “
Seems like a good service. I will definitely consider it again if I go out of the country.
I'm still in the process of making the claim. They have paid on some parts and we are waiting on other issues that are not resolved. Some of this is due to my status.
They have paid on parts of the claim already, which I am thankful. It seems they have their way of doing things and the process has been slow. I cannot talk to the claims adjuster when I called about questions. I have exchanges multiple emails.The adjuster can take a couple of weeks to get back to me. If I call, the person who answers the call, gives me helpful information as to my status, but evidently claims adjusters do not take phone calls, so its been frustrating. Currently they have paid on two parts, and two are still unresolved.
So overall, I appreciate that they've paid and the phone people do give me their best answers and are very attentive, however, I am unable to talk directly to the person to try to resolve issues. I can only send them emails, and then there is a wait sometime until I hear from them.
Review Updated: 10/23/2019
It was difficult to talk to the correct person who was handling my claim. I would call and get a person who was very nice, but would only tell me current status, but could not talk with the adjuster directly. I found that frustrating. In all fairness, they would return emails, but sometimes it would take a while until they responded. It was not a fast easy procedure, but in the end, I did get most of the claim, so really can't complain that much. Only to the degree it took a longer time than I expected, and I had to spend many hours providing just the right information in just the right way. Perhaps if someone took the time to explain to me in person what I need to provide, I could have saved some time.
Good communication. No claim.,
I am still awaiting a decision on our claim. We never got to go on the trip because of my wife's accident. We filed a claim under trip cancellation.
this insurance was useless when trying to cancel my trip to the Bahamas due to hurricane Dorian. They stated that since the airline had not canceled our flights I could not file a claim (even though Delta had listed Nassau airport in their bulletin) Also, do not bother with the cancel for any reason "benefit" if you don't cancel the trip 48 hours prior to your schedule departure, it no longer applies. I was better off calling the airline and the hotel directly to get refunds and rescheduling fees saved. Complete waste of money
Clean and professional. got initial insurance when i booked by trip with a deposit and then increased coverage when i made my final payment. Easy and fast