Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Filed a claim over two weeks ago with no reply
Online experience and customer service assistance when I purchased my policy were excellent. Highly recommend purchasing insurance from Squaremouth.
Read the terms of the policy very carefully; the policy does not cover the events you assume it will. We bought the trip cancellation insurance for our trip to Ecuador. There were elevated levels of civil unrest in Ecuador, the govt fled the capital, a state of emergency & curfew were instated, 11 people died, roads to the airport were blockaded & flights canceled, the US State dept issued a level 4 “do not travel” warning, yet the insurance did not cover cancelation because it only covers “foreign terrorist events”. What’s worse, customer service gave me assurances they were confident it would be covered. Cancel for any reason insurance only covers 75% of trip costs, and for reasons beyond my understand has to be cancelled 2 days prior to trip start. This was extremely tricky as we watch events unfold hourly I thought it ironic that the company that would have to cover my medical expenses would prefer to have me put myself in harms way (potentially leading to a much high repatriation claim or medical expenses) than to reimburse my trip cost. I will not be contracting this policy again.
I filed a claim in mid September and still haven’t been reimbursed for my medical expenses. I will be traveling again extensively in May but don’t feel confident with Seven Corners service.
I had to cancel my trip due to a friend's illness and expected at least a partial refund, given that I did not even make the trip and your company had no liability exposure. Unfair! when you cancel car insurance or term life insurance or any other kind of insurance, you get a refund for the unused portion.
No response after I filed claim until I inquired about it. Company required documents which I was not aware such as that I gave cancel notice to airline. Airline ticket was non refundable so I thought no need to cancel because there was no refund due to me. Companies need to make it PLAIN in big letters that it is required to show proof of cancellation.
I changed my departure date slightly, the agent who did the update was efficient and knowledgeable.
As always, I am happy with the insurance and very happy I didn't need to use it .
We have used Squaremouth many times and have always had good service from you. We have never had to file a claim. We like the way your website makes it easy to compare policies.
Customer service got us the best deal for our requirements. We had no problems during our trip, so no claim. We booked very far in advance so this policy gave us peace of mind.
BAD EXPERIENCE! When my personal belongings were stolen (wallet, credit cards, cash, keys, driver's license), i phoned Seven Corners immediately. They responded that it should be no problem filing a claim and getting those things covered (approximately $200 usd). I had to go to the police station, file a case there, had them mail me the case copy then file the claim all of which took 1 month time. They said it would take a month to process the claim.
A month goes by. I contacted them again and asked when I'd receive my refund. Then they said NO REFUND CASE DENIED. I found this deceitful that they were friendly but dishonest while I made sure to contact my insurance company immediately after the incident. They made me wait, fill out unnecessary paperwork, waste my time and did absolutely nothing. DO NOT GIVE SEVEN CORNERS YOUR BUSINESS. THEY ARE THIEVES! They said cash, credit cards and personal documents are not included in the personal loss coverage. That's what thieves STEAL!