Trips Protected
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SINCE 2007
262,216
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AVG. MONTH
2,561
Total Reviews
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SINCE 2007
4,696
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.5/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,696 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    3055
  • 4
    847
  • 3
    335
  • 2
    130
  • 1
    205
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  • Seven Corners policy: Trip Protection Choice

    They have answered my questions immediately. They are very responsive by phone. Now we’ll have to see if they will handle my claim promptly. My airlines cancelled twice. First American Airlines, then Delta, and we finally had to fly on Qatar that cost quite a bit more. I feel they should cover under trip interruption. Can’t go without a plane but they weren’t sure it was covered. So we’ll see.

    Julia from ID
    Review Received: June 10, 2021
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    9 out of 10 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    My claim was incorrectly denied

    Crystal Mayes from GA
    Review Received: June 5, 2021
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    12 out of 17 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    It has been 3 weeks since I filed my claim, and I am just now hearing from them. They are asking for all the receipts etc., all of which I submitted the day I filed the claim. So far I am disappointed in them. We will see if they come through and honor their agreement. I hope to give a better review in a few weeks.

    Valerie from TX
    Review Received: June 5, 2021
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    23 out of 24 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    It took several tries and long waiting time to call from another country, as they requested proof of insurance and other documents that were not available without internet access. Now, 5 weeks after I first submitted my claim, the claim is not under review yet. They are very slow in response, and once a week they request some «other document». Their requests are very confusing, so when I send the document they described, they say that it is not the right one (ex. Summary of benefits from other insurance). Who can help me? I would NOT recommend Seven Corners, Inc. to any traveler

    Natalia from CA
    Review Received: June 2, 2021
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    32 out of 33 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I changed the dates of my trip but did not get confirmation of coverage for those dates. Please let me know if I am covered.

    Cindy from GA
    Review Received: May 8, 2021
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    5 out of 7 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    My flight was canceled, as were all international flights at that time. I provided seven corners with all the info I had from the site where I purchased my flight, including the cancellation confirmation from the site. Seven corners will not refund my flight because I don’t have confirmation from the airline itself. I had no communication with the airline, as the site (vayama.com) did everything. I tried to get something from the airline and can’t because I don’t have an airline confirmation number.

    Meredith from PA
    Review Received: February 17, 2021
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    63 out of 66 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Seven Corners was the best insurance company I have ever worked with. I had no problem getting through any hour of the day I called. Each person I spoke with was extremely helpful. I would recommend Seven Corners to everyone I know.

    Karen from CT
    Review Received: February 7, 2021
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    17 out of 24 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    The procedure went smoothly. The claim was complicated due to several changes in air flights with cost of original flight carrying over to second and third with only incremental fees added. Once your customer service person understood that approval was quick. Expect check next week

    John from PA
    Review Received: February 7, 2021
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    11 out of 13 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Great service. No problems

    Dan from PA
    Review Received: February 7, 2021
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    3 out of 6 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    I am going to attempt to file a claim because we did not go on the trip as planned.
    I was told that even though the CDC now requires a negative Covid 19 test before leaving for home that does not qualify as a reason not to travel.
    However, my companion and I suffered a lot of anxiety in the weeks before we were scheduled to travel, worried that we might have a false-positive test and have to remain in Mexico for an undetermined additional time.
    Since these requirements were put into effect right in the middle of our scheduled travel we feel we should be able to file a claim for the remaining $400 of airfare that we were not reimbursed from the travel agency.

    Karen from SC
    Review Received: February 7, 2021
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    12 out of 17 people found this review helpful

Last updated: September 24, 2026