Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
I called two days prior to my trip and was told I could cancel my policy as I no longer needed it. I was told I needed to send confirmation via e mail and my money would be refunded. I did so, however I received notification later that it wasn't cancelled, even though I followed the instructions I was given. I think this is very unfair. I am quite sure if I sent in a claim at this time, you would determine that the policy had indeed been cancelled and you would refuse payment.
They provided excellent information on rules regarding cancellation and guided me through the policy so I knew what I needed to take with me on the trip.
Our initial flight was canceled due to hurricane Dorian. You told us that the carrier had 48 hours to get us on another flight. This would have put our entire vacation in jeopardy. We had to book another flight on our own. Luckily the airline refunded our fare. The fact that our flight was canceled should have been enough and we will not use insurance that has a 48 hour clause anymore. Seems dumb.
Everything went fine. Fortunately We did not have to file a claim, therefore I cannot comment on that issue.
Purchasing the insurance on-line went smooth and any questions I had were answered in a knowledgeable
and professional manner. Having trip insurance gave me piece of mind during our journey. I will most
likely use this company in the future.
We had to extend our travel dates by 3 days and they extended the policy dates without extra charges
My trip was as follows: KOA-YVR-LIM-CUS-LIM-IAH-HNL-KOA
Upon return flight at Houston (IAH), our flight was delayed (due to severe weather/flooding), and United decided at 5 pm (originally intended for 10 am) to proceed to San Francisco- note that United decided to change the original itinerary- to change crews (and get a "full" crew of 3 pilots) and then to proceed to Honolulu. By the time of arrival in Honolulu (disembarked at past 10 pm)- it was too late to catch the inter-island flight, and I stayed at the airport until 6 am the next morning to get to Kona.
Needless to say, I contacted Seven Corners while in Houston- only to discover that my insurance was really only for medical, and I was shocked to discover that according to the policy, only for outside the USA !
I should have read carefully the policy before the trip- but I will never again buy from Seven Corners, which I have just noted... that the policy was carried by Lloyds of London.
If I get insurance for a trip (which I always do)- I expect that the entire trip is insured, not just those segments or periods outside of the USA. I expect to be insured for the entire period of travel, after all- my travel from Vancouver to Lima (Peru) involved a transit in LAX, and travel from Lima to Kona involved multiple transits within the USA. Hypothetically, if something happened to me in LAX- I would expect to have valid coverage.
I cannot believe that I got "suckered" into purchasing this silly policy - that, although costing under $50 - covered so little (the medical coverage was also only "secondary").
Fortunately, I am still happy that Squaremouth is around for future trips!
This was only the second Time I have ever insured trip insurance. The reason I went with Seven Corners Is because I went with them the first time, and I did have a claim, and they were thorough friendly and responsible. This time, I had no problems, so no claim. But, it was worth it, with an expensive trip, knowing they would follow through, if needed.
I have not yet filed a claim. I will do so when I return home from Nashville where my granddaughter underwent surgery. The brief contact I had was very good
Four weeks is too long to process a claim. My check is “in the mail “
Seems like a good service. I will definitely consider it again if I go out of the country.