Trips Protected
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SINCE 2007
255,444
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AVG. MONTH
2,355
Total Reviews
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SINCE 2007
4,625
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.5/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,625 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    3005
  • 4
    838
  • 3
    330
  • 2
    128
  • 1
    200
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  • Seven Corners policy: Trip Protection Economy

    I liked the rating and benefits you provide even though I did not had to claim anything. Look forward to do business with you in future

    kaveriamma from TX
    Review Received: January 27, 2020
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    3 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    I usually buy insurance with April but this time I thought I gave 7 corners a try. TBH, I think they can do better. First, when i wanted to extend my insurance, it took them a few days to reply to my email. April responded in a day. Then, when my plane and luggage were delayed, I tried to call them. It was not office hours. I was surprised to find it wasn't 724. Finally, after ingot back and filed the claim, it has been a week and I haven't heard from them. April got my case closed in about 2 days after I had completed my trip. That said, 7 corners seems to have lower rates and higher compensation but in the case when you need them to answer questions, they seem to be hard to reach. So it's a mixed feeling. I guess I will buy with a more efficient insurance company next time to make sure I receive timely assistance.

    Johnny from MO
    Review Received: January 22, 2020
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    25 out of 26 people found this review helpful

    Review Updated: 02/19/2020

    It took too long to process and they were too rigorous about what can be reimbursed for the baggage delay claim or not. Comparing to my prior experience with a other insurance company Amex and April, I would not recommend 7corners.

    Seven Corners policy: Trip Protection Elite

    I haven't received feedback on my claim, but your representatives have been helpful in advising me on claim procedures.

    Linda from IN
    Review Received: January 20, 2020
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    2 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    While still on our vacation, I contacted the Seven Corners representative to email me the form and instructions to complete it to submit a claim. Ana, the representative, was very efficient in emailing me the documentation so I could begin to assemble the pertinent information to attach to our claim. Since our return from our vacation, I have been in contact with another Seven Corners' representative who has been equally patient with information regarding how I may properly complete the claim form and include all required documentation to support our claim before it is submitted for Seven Corners' proper processing and action.

    The policy covers "Trip Delay & Missed Connection" which was what we encountered during our vacation trip and why we will be filing a claim.

    Sonny from CA
    Review Received: January 15, 2020
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    4 out of 6 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    All information was provided to me when I called Seven Corners for details on how to proceed with making a claim. Good experience with the customer service.

    MICHAL from IL
    Review Received: January 13, 2020
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    6 out of 8 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    My trip to Hong Kong in November through Cathay Pacific was canceled because of the violence and rioting and airport blockage and general upheaval in the city. Cathay kindly understood and refunded the airfare charging $400 cancellation fee. According to Seven Corners that was not eligible for reinbursement since the US hadn't labeled it terrorism. I disagree with this position. I think having to claim much higher costs if we were stuck in Hong Kong with no way to return home would have been much more complicated. Very disappointed!

    Paulla from OR
    Review Received: January 3, 2020
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    27 out of 28 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    Service easy to obtain. All communications completed in one day.

    Sandra from SC
    Review Received: December 31, 2019
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    2 out of 3 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    I have used Squaremouth for 3 trips and found them very good in price and communication.

    Barbara from ID
    Review Received: December 30, 2019
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    2 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    Everything was fine. No claims and no issues.

    Barry from FL
    Review Received: December 27, 2019
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    1 out of 3 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    Waiting to see how they are responding to my claim for trip cancellation because of health issue

    Susan from FL
    Review Received: December 27, 2019
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    5 out of 6 people found this review helpful

    Review Updated: 01/26/2020

    Difficult to get answers from staff other than "claim has been received and is being processed".

Last updated: July 4, 2026