Overview

Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.

Trips Protected
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SINCE 2007
244,223
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AVG. MONTH
2,033
Total Reviews
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SINCE 2007
4,514
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.49/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,514 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    2926
  • 4
    822
  • 3
    321
  • 2
    125
  • 1
    196
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  • Seven Corners policy: Trip Protection Elite

    Easy to contract. Good pricing. Very knowledgeable and helpful to work with. Thank you.

    Michael from FL
    Review Received: January 23, 2019
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    0 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Everything went well with the purchase but we are waiting for a claim check for delayed luggage so we dont know how our complete experience will be yet.

    Kenneth from ID
    Review Received: January 17, 2019
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    0 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    although there was confusion on the part of my doctor completing the supporting documentation - it was resolved and Seven Corners quickly completed my claim and i have received confirmation that my refund is in process.
    I am satisfied with my interaction.
    i would recommend the section that the doctor completes to be expanded with more space for answers.

    dimplene from AL
    Review Received: January 13, 2019
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    7 out of 8 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    All was smooth & well organized

    J from GA
    Review Received: January 6, 2019
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    0 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Seven Corners eventually settled our claim for the exact $ amount we had already calculated was owed to us. However, their online filing needs a major overhaul as it simply doesn't work! You cannot successfully upload your supporting documents without getting an error message - we are not technology challenged in any way, the site simply doesn't work. Finally we just attached scans of everything to an email and sent it to them.

    Communication is also in need of an overhaul. We received several totally contradictory emails which we followed up on with a phone call to their Customer Service. Young lady there was helpful and confirmed for us that they had indeed received our supporting documentation and would contact the claims adjusters and bring this to their attention. (!!!)

    After messing about with this back and forth for a while, ultimately they emailed us that our claim had been settled for the exact amount we knew was owed to us. Payment via a check followed in about two weeks.

    So, not completely dissatisfied with Seven Corners - they just need to improve their claim submission process and their commuication with clients. We likely would not purchase from them again.

    Joseph from WI
    Review Received: January 2, 2019
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    9 out of 9 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Coverage was not what I expected. Injury and lack of mobility didn’t seem to matter to Seven Corners rep. I’ll shop for a different provider in the future.

    Sally from OH
    Review Received: January 1, 2019
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    4 out of 5 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    Jonathan from WA
    Review Received: December 26, 2018
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    1 out of 1 people found this review helpful

    I had a flawless experience with my claim. Everything was very straight-forward. My situation was slightly odd since it happened in far away East Timor (off the beaten path). Yet still, there were no problems with my claim.

    Seven Corners policy: Trip Protection Choice

    I lost an expensive camera lens during the trip. I called from Ecuador and the agent told me it would be covered up to $1,500.00. I purchased a new lens and arranged to have it delivered to me. When I got home the claim was approved for only $300.00.

    Unhappy from NC
    Review Received: December 4, 2018
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    12 out of 13 people found this review helpful
    Seven Corners policy: Liaison Travel Choice excl US

    The company amended my policy and refunded me the difference when my travel dates changed. I had a great customer service experience! Highly recommend and will use again. Thanks

    Donald from KS
    Review Received: November 27, 2018
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    6 out of 7 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I've mailed in a claim to Seven Corners today November26, 2018. It, to early for me to say how they are going to handle it. I will keep you informed about the progress and any problems I encounter. Thank you for checking up on me I really appreciate that. JimC

    James from PA
    Review Received: November 26, 2018
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    1 out of 7 people found this review helpful