See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Smooth, online purchasing experience. Clear information provided. I submitted a question about the policies I was considering and it was answered promptly. Happy I didn’t have to file a claim but confident that if I had, it would have been handled expeditiously.
Unfortunately we had to cancel our trip due to a medical emergency. I completed our paperwork and we received our refund in a timely manner
Although it took about a month, my claim was paid in full. Everyone at Seven Corners was friendly and helpful.
Good, but someone told us they were going to email a form to file a claim and then they never sent it.
We never took this trip. We had to cancel because my husbands mother went into Hospice. We were led to believe that when obtaining this insurance it would include cancellation for this very situation. However, when the situation became apparent and we needed to cancel the trip, we were informed that we did not have the right policy for this situation. Very disappointed and although the customer service people were very nice the fact of the matter was, the company sales people were not completely honest with our coverage. If we had not specifically asked this question about Hospice and our family member I would have taken ownership of the service we were provided, but we asked multiple times if a family member went into Hospice would we be covered to cancel the trip and were led to believe it would be.
At first I did file a claim and fortunately it got resolved in another manner. Very grateful I did not need them.
In sending the claim originally I did not hear back from them either by mail, text , or phone. Tried calling and told I would be called back. To date it has been very difficult to get through. I would not trust them again for insurance.
The process of filing the claim was relatively easy and was processed and paid out quickly,
Our trip dates were pushed later without affecting duration of the coverage. Unfortunately, the change occurred weeks after we bought the insurance and we forgot to modify the dates on the insurance policy. While my partner's insurance carrier adjusted the dates without issue, Seven Corners would not consider it because it was after the onset of the original departure date.
Also, my smartphone was stolen on the trip. Seven Corners specifically excludes phones and computer devices from their coverage. Again, my partner's carrier would have covered it. I think we will be using the other company in the future.
So happy to know about Seven Corners Inc. So easy to get the insurance we needed for our overseas trip. Excellent policy and very comforting to know we had the proper medical care insurance if we had to use it on our trip.
I feel more confident when squaremouth is envolved in the insurance. I feel that you have my back if I need to file a claim. I will always use you.
Last updated: September 24, 2026