Trips Protected
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SINCE 2007
262,303
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AVG. MONTH
2,561
Total Reviews
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SINCE 2007
4,697
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.5/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,697 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    3056
  • 4
    847
  • 3
    335
  • 2
    130
  • 1
    205
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  • Seven Corners policy: Trip Protection Choice

    When our connecting flight was cancelled, the reps I spoke to were unhelpful and just referred me to the next rep to give me false hope. Corrections to the trip dates weren't allowed, even with verification of purchase dates. Apparently not all of their reps know this since one referred me to the next level rep to make trip corrections. After I waited on hold the next level rep said no corrections can be made.

    Audrey from CA
    Review Received: August 27, 2018
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    3 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    I did not file a claim, so I don't feel qualify to really rate the service

    Dagmar from VT
    Review Received: August 23, 2018
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    0 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    very easy process....I had a couple of questions and customer service representative answered them

    colorado711 from AZ
    Review Received: August 22, 2018
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    1 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    We felt very secure having this policy in place while abroad because as we get older “ one never knows” what can take place.

    Lawrence from AZ
    Review Received: August 18, 2018
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    0 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Easy to buy. Good coverage. Great service.

    Howard from CA
    Review Received: August 12, 2018
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    2 out of 5 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    Good process. Feel that the customer service should understand many times, like myself, its the first time buying travel insurance and they are there to help. Almost felt I was being talked down to since I asked a few questions.

    John from SD
    Review Received: August 6, 2018
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    3 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    Seven Corners was great. There customer service was excellent, their follow up was excellent and their follow through was excellent . The online claim form was easy to fill out and the uploading was simple. They responded very quickly with a positive outcome . No hassles or stress.

    Paul from FL
    Review Received: August 3, 2018
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    6 out of 8 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    The website and ordering process was great - the customer service was great but was a bit harder to get the information I needed after hours.

    Jo from AZ
    Review Received: July 22, 2018
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    1 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    Unfortunately we cancelled our trip before departure due to health reasons. Initially I was sent an incorrect claim form and when I questioned some information I was advised I had an older form and they would send the correct one. I had already had the physician fill out his portion so I merely attached that page to the form. Got a tad confusing but I managed to get it down and payment was made quickly.
    This form is being filled out by Lynn Klinger at lynnk4@yahoo.com

    Lynn and Leonard from FL from FL
    Review Received: July 1, 2018
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    8 out of 9 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    24 hours prior to our departure, our father was put on hospice, we were not sure if we could make the trip. I called to find out in detail what our options were. We were well informed by our agent. In addition, we were able to make the trip. Our father is still living and we are thankful.

    Brian from CA
    Review Received: June 28, 2018
    Was this review helpful?
    2 out of 2 people found this review helpful

Last updated: September 25, 2026