Seven Corners Travel Insurance Reviews

I have not heard of my claim has been accepted, all paperwork receivef, or where it is on reimbursement.

When I inquired about the plan I was excited. I paid extra for coverage for pre-existing conditions and the medical coverage. I paid additional to 2 additional people on the coverage that I was traveling with and was under the impression that those people were covered under the policy. I was under the impression that if there was a trip interruption due to one of the reasons listed, then I would be able to file a claim to be reimbursed for the remaining portion of the trip that was pre-paid. We followed all of the requests to see a physician due to the illness - even sat in the hot waiting room for over 2 hours to be seen. I opted to do the chat feature with the representative. The representative from Seven Corners had no suggestions as to which physician we could or should see. We were told we can see anyone. We asked locals who would be a good physician to see. I was told that the only things that would be reimbursed would be the new plane ride home and the physician's visit costs.
I have learned that after you buy the policy is when you are given plain English (laymens terms) that the policy only really covers the person buying the policy, the amount per person paid for the trip should just be the total amount of the trip for all persons, paying extra for the pre-existing conditions should only be purchased if you are deathly ill because it doesn't mean anything when once you go on your trip, and the insurance does not reimburse you for the hotel expenses, unsused portion of your flight if there is a medical illness that requires you to return to your departure city (home). I feel as though I lost more money by getting the false sense of security by buying this policy that if I would not have bought the policy. This insurance does not cover all that it tries to say it does. The customer service was not much help. I have submitted my claim for all that I feel I should be reimbursed but have yet to receive a reply that they received my claim which I submitted last week. A great customer service oriented business would have at least sent notification that the claim was received and being processed (not just an automated email stating the images of receipts have been uploaded). I would recommend using laymens terms that are accurate such as once you leave your originating destination nothing will be reimbursed except the medical bills, return flight to your origin, and if required you or your travel companions hotel stay while under medical care at your vacation location.

Easy, fast, understandable built confidence and customizable to our unique needs. Also a really great value!!! Signing up again next time.

Customer service is awesome. I always have many questions and they are always answered professionally, couteously and that gives us all the confidence we need to continue our business with Squaremouth. Thank you

We are very pleased with squaremouth and their customer service.

We unfortunately had to cancel our trip due to a parents urgent surgery. Seven Corners was very understanding and helped with all my questions about the paper work. The process after the paperwork was completed was quick and efficient. We received an email that the claim was reviewed and payment will be sent. I am very glad we had Seven Corners.

Customer representatives were professional, knowledgeable, and friendly. I would definitely recommend this company.

It was relatively easy for us to decide on the policy coverage we needed and the process to buy was easy. I made one upward-adjustment for coverage for an item not in our original plans. I did it on the phone and the service was fine.

Unfortunately we were not able to take this trip and knew the situation several months in advance. I called SquareMouth to find out our options of cancelling the insurance and being able to use it on a future cruise. I was told that because we had pre-existing conditions on the policy we would be limited to using the same cruise line and also within a certain period of time. We were not able to comply with those conditions.