Trips Protected
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SINCE 2007
265,452
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AVG. MONTH
2,344
Total Reviews
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SINCE 2007
4,747
Detailed Rating
Customer Service Before Trip
4.5/5
Customer Service During Trip
3.94/5
Customer Service During Claim
3.52/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.39 (4,747 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

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    3099
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    852
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    337
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    130
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  • Seven Corners policy: Trip Protection Choice

    Your services are always reliable and simple to use.

    Bill from WI
    Review Received: April 13, 2018
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    2 out of 3 people found this review helpful

    Review Updated: 05/11/2018

    It would have saved some time and emails if the person initially contacted at Squaremouth had informed me of all of the documentation needed to file the claim. Once I had submitted all of the documentation required, my claim was processed quickly and efficiently.

    Response from Seven Corners

    Thank you for taking the time to rate Seven Corners. We really appreciate it!

    Please let us know if we can be of any further assistance and we’ll be happy to help you.

    Seven Corners policy: Trip Protection Economy

    Seven Corner has been excellent except that the response time to claims application is a bit too long.

    Mervin from CA
    Review Received: April 7, 2018
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    2 out of 2 people found this review helpful
    Response from Seven Corners

    Thank you for taking the time to rate Seven Corners. We really appreciate it! We continue working to reduce claims processing time and I’m sorry that you felt that it was too slow.

    If you have any further questions or concerns, please contact our Customer Service department at 800-335-0477.

    Seven Corners policy: Trip Protection Choice

    Aweseome!

    Victoria from NJ
    Review Received: April 4, 2018
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    0 out of 2 people found this review helpful
    Response from Seven Corners

    Thank you for taking the time to rate Seven Corners. We really appreciate it!

    Please let us know if we can be of any further assistance and we’ll be happy to help you.

    Seven Corners policy: Trip Protection Economy

    Cost of the trip was under $3,000. Medical care, transport or repatriation of remains can easily exceed $50,000. The low premiums give us peace of mind.

    Stanley from TX
    Review Received: March 4, 2018
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    0 out of 1 people found this review helpful
    Response from Seven Corners

    Thank you for taking the time to rate Seven Corners. We really appreciate it!

    Please let us know if we can be of any further assistance and we’ll be happy to help you.

    Seven Corners policy: Trip Protection Economy

    Intend to file a claim.
    Broke tooth and needed extraction and implant.

    Matthew from CA
    Review Received: March 2, 2018
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    0 out of 8 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    I have not heard of my claim has been accepted, all paperwork receivef, or where it is on reimbursement.

    Pamela from NY
    Review Received: March 1, 2018
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    3 out of 4 people found this review helpful

    Review Updated: 03/29/2018

    This was my first time I have had to cancel a trip. Seven Corners' upload site was easy to use, their response time was quicker than I expected. There were no issues, hassles, just good service. Thank you.

    Response from Seven Corners

    We appreciate you taking the time to rate Seven Corners. Your claims have been accepted and are currently in process. I’ve asked that your analyst send you an email update on your file.

    Please let us know if we can be of any further assistance and we’ll be happy to help you.

    Seven Corners policy: Trip Protection Choice

    When I inquired about the plan I was excited. I paid extra for coverage for pre-existing conditions and the medical coverage. I paid additional to 2 additional people on the coverage that I was traveling with and was under the impression that those people were covered under the policy. I was under the impression that if there was a trip interruption due to one of the reasons listed, then I would be able to file a claim to be reimbursed for the remaining portion of the trip that was pre-paid. We followed all of the requests to see a physician due to the illness - even sat in the hot waiting room for over 2 hours to be seen. I opted to do the chat feature with the representative. The representative from Seven Corners had no suggestions as to which physician we could or should see. We were told we can see anyone. We asked locals who would be a good physician to see. I was told that the only things that would be reimbursed would be the new plane ride home and the physician's visit costs.
    I have learned that after you buy the policy is when you are given plain English (laymens terms) that the policy only really covers the person buying the policy, the amount per person paid for the trip should just be the total amount of the trip for all persons, paying extra for the pre-existing conditions should only be purchased if you are deathly ill because it doesn't mean anything when once you go on your trip, and the insurance does not reimburse you for the hotel expenses, unsused portion of your flight if there is a medical illness that requires you to return to your departure city (home). I feel as though I lost more money by getting the false sense of security by buying this policy that if I would not have bought the policy. This insurance does not cover all that it tries to say it does. The customer service was not much help. I have submitted my claim for all that I feel I should be reimbursed but have yet to receive a reply that they received my claim which I submitted last week. A great customer service oriented business would have at least sent notification that the claim was received and being processed (not just an automated email stating the images of receipts have been uploaded). I would recommend using laymens terms that are accurate such as once you leave your originating destination nothing will be reimbursed except the medical bills, return flight to your origin, and if required you or your travel companions hotel stay while under medical care at your vacation location.

    A. Ross from TX
    Review Received: February 27, 2018
    Was this review helpful?
    4 out of 4 people found this review helpful
    Response from Seven Corners

    I’m really sorry that you’ve had a negative experience to date. You certainly have a policy that is rich with benefit provisions. Specific claims are reviewed, based upon the documentation submitted. I’ve confirmed that we’ve received your claims documentation. Please allow 10-14 business days for review.

    I look forward to working with you. Should you have any questions or concerns, please feel free to contact our office at 800-335-0477.

    Seven Corners policy: Trip Protection Economy

    Orlando from CA
    Review Received: February 26, 2018
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    1 out of 15 people found this review helpful

    MY TRAVEL INSURANCE CLAIM WAS DENIED...

    Seven Corners policy: Liaison Majestic excl US

    Easy, fast, understandable built confidence and customizable to our unique needs. Also a really great value!!! Signing up again next time.

    Bob from WI
    Review Received: February 24, 2018
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    0 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    Customer service is awesome. I always have many questions and they are always answered professionally, couteously and that gives us all the confidence we need to continue our business with Squaremouth. Thank you

    Linda from FL
    Review Received: February 16, 2018
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    0 out of 1 people found this review helpful

Last updated: November 11, 2026