See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Thanks
I am hoping the claim procedures are smoother than they seem in writing. I am working on the two claims now.
Nothing to add.
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Your website made purchasing trip insurance very easy. Thankfully I did not need to use it.
It was a complicated process to get the insurance I wanted because of different people paying for different stuff and different travel dates but Melissa stayed with me thru the whole lengthy process and we finally got it all covered. She did a great job with me as I could never have gotten thru it all alone. A very patient lady.
My claim was processed efficiently and customer service was perfect.
My phone call resulted in clear, prompt advice. I made the purchase according to that advice and am very satisfied.
Used the chat feature to receive clarification on a term prior to purchase and it was immediate, thorough and provided a written record of additional information. Fortunately, did not need to make a claim on the policy for this trip.
Used the chat feature to receive clarification on a term prior to purchase and it was immediate, thorough and provided a written record of additional information. Fortunately, did not need to make a claim on the policy for this trip.
I have submitted a claim because I broke my ankle in 3 places less than 1 week prior to my trip. I submitted the necessary paperwork, have heard nothing but it has only been 2 weeks since they have received it. I read many horror stories regarding Seven Corners mostly regarding not paying as promised. I hope this is not the case with me. How my case is handled remains to be seen but if I have to fight I am prepared. These companies don't put value on repeat customers when they don't do as promised. I hope I am not disappointed.
Review Updated: 06/18/2017
My claim was approved . I had trip cancellation insurance and provided all the necessary documentation. The check was mailed, but someone left off the apartment number. So after 3 weeks I have not received it. This is total negligence as all the correspondence I submitted had my full address. Now I must wait for thirty days to pass before a tracer can be placed on the check, and no telling how long before another check is issued.
Excellent as I needed last minute insurance and it came together just in time!
Last updated: September 25, 2026