See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Very good coverage for the price. Better than the policy I got from my travel agent. Next time I will shop here first.
We really appreciate your kind words. Thank you for taking the time to rate Seven Corners. We really appreciate it!
Please let us know if we can be of any further assistance and we’ll be happy to help you.
We have been purchasing policies from Seven Corners for several years and always with positive results. WhIle fortunately we have never had to file a claim, our relatives had to cancel a trip due to illness and they epwere very pleased with process.
We really appreciate you posting your experience with Seven Corners. We work very hard to satisfy the needs of our traveling member base, and it’s nice to see that impact.
Please let us know if we can be of any further assistance.
I had a dreadful experience with Seven Corners. I would like to provide you with copies of my correspondence with them. Please provide me with an email address to send that documentation.
I will never buy insurance from them again.
I would like a refund of my premium because I got no benefit at all for a trip that I was not able to take due to influenza B.
I do not think they were reasonable in their evaluation of my appeal
Mary Austin-Seymour MD
I can understand why our determination was not initially acceptable to you, but please consider that all factors surrounding any claim, has to be third party verified. As such we are unable to accept a Physicians Statement, where the signing physician is part of the claim. This scenario does not meet the standard of proof required, per the policy language.
Please let us know if we can be of any further assistance and we’ll be happy to help you.
Thank you for posting a review of Seven Corners.
We apologize for your negative experience.
A member of our Zero Complaint team contacted you to discuss this further.
Please contact us at 800-240-0369 if you have any questions, we are happy to help.
Paid for policy thinking would be covered when bags never caught up with us. Called and told coverage $200 which is is next to useless. Alaska Air stepped up and Paid for clothing and other things needed. .Think policy airlines have may be the best in the future.
I’m certainly happy that this worked out for you. In this instance, you were only in need of coverage for baggage delay and apparently, that was satisfied by the airline. This is not always the situation as some airlines allow little to no consideration for delays in baggage.
I would also remind you and other customers to please consider that the majority of members submitting claims under this type of policy, are for cancellation. Airlines do not cover the cancellation of a trip due to illness or injury. This is precisely the primary benefit provision within Trip Cancellation policies.
We do appreciate you taking the time to post your experience. Please let us know if we can be of any further assistance and we’ll be happy to help.
Seven Corners provided excellent instructions on filing my claim, responded quickly to my claim, and was very professional and helpful. While they expected me to provided proper documentation, which I did, I appreciate the fact that there was no push back or questioning of my request. I highly recommend them.
We really appreciate you taking the time to rate Seven Corners and glad we were able to help you.
Please let us know if we can be of any further assistance and we’ll be happy to help you.
Easy process and pleasant,knowledge people. I hope we never make use of your claims service.
Thanks
We really appreciate you taking the time to rate Seven Corners. We really appreciate it! Please let us know if we can be of any further assistance and we’ll be happy to help you.
We purchased a policy to cover a trip to Hawaii. As our trip approached, and hurricane was predicted to hit Hawaii the same day we were due to fly into the islands. As of two days before our departure, some airlines cancelled flights but not ours. We called Seven Corners to see if we were covered if we chose to cancel our flight and were told, by their representative, that yes, we were covered. The day before our flight we called again to double check, and spoke with a different representative. That one also told us we were covered. So we cancelled and filed a claim, only to be told we were not covered. We filed an appeal and heard nothing for 3 months. On following up, we were told our appeal was denied. Two separate representatives gave us bad information about their own company, but Seven Corners did not stand behind their mistake. This is not a company you want to do business with.
I am sorry that you’re upset and I listened to a single call that came in on 09/01/2016, where we advised you that your policy appeared to accommodate your situation. If there were additional calls, please provide the phone number used and I’ll be happy to review. Approximately three hours later, we sent an email to clarify that the policy that you purchased required a complete cessation of services in the area. This email housed actual policy language.
Now having said that, your claim was never technically denied. On 09/30/2016 your analyst requested additional documentation from you, regarding your airlines and on 11/16/2016, closed your file due to no response.
The time lapse between our phone response affirming likely benefits, and our email inserting caution by advising the policy stipulations, may have been enough time that you’d already cancelled your flight. I’d be happy to discuss this with you if you’d like. Please contact me directly at concierge@sevencorners.com.
When I found my flight had been cancelled I was able to contact my insurance carrier at 2:00 am for advice. I booked another flight, provided the details of the fare difference and a check came in the mail. Couldn't have been easier.
Excellent service
Thank you for taking the time to rate Seven Corners. We really appreciate it! Please let us know if we can be of any further assistance and we'll be happy to help you.
We had to take our son to the doctor on Christmas Day and needed to confirm whether the program was reimburse or doctor file a claim. The answering service at the 24-hour emergency hotline was not a big help as they told us we had to wait 45 minutes for a call back. And ten minutes later we were told the same thing. Fortunately, the doctor at the clinic was able to get in touch with a clinic supervisor on his mobile phone. The clinic supervisor had worked with Seven Corners before and said we would be reimbursed. So I paid with a credit card and need to know what the next step is to get reimbursed.
Thank you for posting a review of Seven Corners.
We apologize for your negative experience.
A member of our Zero Complaint team contacted you to discuss this further.
Please contact us at 800-240-0369 if you have any questions, we are happy to help.
Last updated: September 25, 2026